What are the responsibilities and job description for the Patient Scheduling Coordinator position at ROM Technologies, Inc.?
- Engage patients with a scripted set of questions.
- Coordinate patient deliveries and pickups with 3PLs
- Operate as the direct point of contact for 3PLs on day-to-day basis.
- Resolve scheduling conflicts and/or complaints as they arise.
- Collaborate with the regional logistics and warehouses teams.
- Schedule internal staff according to location and/or workload.
- Organize workflow and appointments through our ERP.
- Utilize our ERP to notate details of all internal and external communications.
- Open communication with other departments for schedule changes to allow for effective time management.
- Maintain customer confidence and protect Operations by keeping information confidential.
- Other duties, as assigned.
Salary : $24