What are the responsibilities and job description for the Administrative Office Manager position at RollShield?
Job Description
Job Title: Adminstrative Office Manager
Company: RollShield LLC
Location: 1151 Kapp Drive, Clearwater, FL 33765
About Us:
RollShield LLC is the largest manufacturer of hurricane shutters in Florida, proudly serving homeowners with top-quality protection and outdoor living solutions. In addition to hurricane shutters, we also specialize in windows, doors, sunrooms, screen rooms, and Crimsafe® security products. Our team is dedicated to craftsmanship, customer satisfaction, and excellence in every project.
RollShield LLC, is seeking a highly organized, reliable, and proactive Administrative Office Manager to support our daily operations and keep our office running smoothly. We need someone sharp, dependable, and able to think ahead — a true problem-solver who takes initiative and keeps everything flowing.
Key Responsibilities:
RollShield LLC is the largest and most diversified home improvement products manufacturer in the industry. We have 5 divisions and we manufacture, sell, and install. We never stop growing and we have many positions available. We are dedicated to providing the very best products and experience available. We value our employees and customers.
RollShield LLC is the largest and most diversified home improvement products manufacturer in the industry. We have 5 divisions and we manufacture, sell, and install. We never stop growing and we have many positions available. We are dedicated to providing the very best products and experience available. We value our employees and customers.
Job Title: Adminstrative Office Manager
Company: RollShield LLC
Location: 1151 Kapp Drive, Clearwater, FL 33765
About Us:
RollShield LLC is the largest manufacturer of hurricane shutters in Florida, proudly serving homeowners with top-quality protection and outdoor living solutions. In addition to hurricane shutters, we also specialize in windows, doors, sunrooms, screen rooms, and Crimsafe® security products. Our team is dedicated to craftsmanship, customer satisfaction, and excellence in every project.
RollShield LLC, is seeking a highly organized, reliable, and proactive Administrative Office Manager to support our daily operations and keep our office running smoothly. We need someone sharp, dependable, and able to think ahead — a true problem-solver who takes initiative and keeps everything flowing.
Key Responsibilities:
- Oversee daily office operations and ensure a smooth, efficient workflow
- Answer phones and provide excellent customer service to homeowners, contractors, and vendors
- Schedule installations, service calls, inspections, and permit-related appointments
- Manage incoming/outgoing emails, customer updates, and follow-ups
- Support permitting processes (submitting documents, tracking statuses, communicating with municipalities)
- Organize and maintain digital and physical files, job folders, and project documentation
- Coordinate with production, installers, sales reps, and warehouse teams to ensure clear communication
- Maintain office supplies, inventory lists, and vendor relationships
- Assist leadership (Greg, Alonzo, Sales, Manufacturing) with administrative tasks
- Provide general support to customers visiting the office
- Troubleshoot small issues independently and keep the office environment running efficiently
- Strong organizational skills with the ability to multitask and prioritize
- Excellent communication skills professional, polite, and clear
- Able to think independently and solve issues without constant direction
- Experience in construction, permitting, home improvement, or manufacturing environment preferred
- Proficiency with email, scheduling systems, and basic computer tasks
- Strong attention to detail and ability to follow processes
- Reliable, punctual, and a team player
- Positive attitude and ability to remain calm under pressure
- Prior office manager, administrative assistant, or office coordinator experience
- Experience handling customer calls, job scheduling, or contractor coordination
- Familiarity with Florida permitting processes is a plus
- Competitive pay based on experience
- Stable Monday–Friday schedule
- Opportunities for growth within a respected, long-standing company
RollShield LLC is the largest and most diversified home improvement products manufacturer in the industry. We have 5 divisions and we manufacture, sell, and install. We never stop growing and we have many positions available. We are dedicated to providing the very best products and experience available. We value our employees and customers.
RollShield LLC is the largest and most diversified home improvement products manufacturer in the industry. We have 5 divisions and we manufacture, sell, and install. We never stop growing and we have many positions available. We are dedicated to providing the very best products and experience available. We value our employees and customers.