Dining Room Manager

Why Join Our Team

An outstanding opportunity exists to join the high performing team of dedicated ladies and gentlemen who operate one of the country's finest private clubs. Rolling Rock Club has a national reputation for outstanding hospitality, picturesque surroundings and a unique range of sporting amenities from golf, swimming and tennis to boasted stocked trout streams, duck ponds, game birds and shooting ranges.

Founded in 1917, Rolling Rock's premier private club is located in historic Ligonier, Pennsylvania approximately 50 minutes from downtown Pittsburgh. The Club is nestled between the Chestnut Ridge and Laurel Mountain Valley ranges at the far west end of the Appalachian Mountains. Organized as an English gentlemen's sports club, land conservatory and wildlife sanctuary the surrounding landscape is truly one of the most beautiful and serene parcels in the Eastern region of the United States.

The Mission

The mission of the club is to preserve legacy and to ensure that its members always maintain the highest standards of stewardship towards the buildings, land and environment while respecting the employees and supporting the neighboring communities.

The Vision

To be a special place providing gracious and genteel hospitality for the enjoyment of a proper country life; in the clubhouse, in the fields and on the stream; with a membership that embraces this experience and values and respects club communities.

Team Member Benefits

Team Member Appreciation:

• Health & Wellness initiatives
• Staff housing (subject to availability)
• Hot meals daily in the break room
• Golf pro shop and Orvis endorsed Fly Fishing shop discounts
• Golf privileges on most Mondays
• Offsite employee appreciation events
• Complimentary uniforms and uniform reimbursement
• TicketsatWork discount program
• Discounted Spot pet insurance
  
  

Work/Life Balance

• Paid time off begins accruing on your first day
• Flexible schedules
• Competitive wages
  
  

Medical & Insurance: Full time

• Medical, Dental, and Vision insurance
• Life insurance
  
  

Planning for the future: Full time

• Paid vacation, holidays, and personal days
• 401(k) & Roth IRA retirement plan
• Employee education allowance
• Maternity and Paternity leave
• Team member referral bonuses
  
  

Pre-Employment Process

Offers of employment are contingent upon applicants consenting to, and successfully passing, a pre-employment screening, which includes a background check and drug test.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sexual orientation, gender identity, national origin, Veteran, or disability status.

Summary

The Dining Room Manager is a key member of Rolling Rock Club's Food and Beverage leadership team. This individual ensures exceptional Member dining experiences through hands-on supervision, service execution, and attention to detail. The role demands strong leadership, professionalism, and collaboration across departments to uphold the Club's high service standards and traditions. This position will ensure that the quality of standards in the dining room operation are consistently maintained.

Essential Functions

Leadership & Supervision

• Directly supervises Maitre d', service team, and expeditors across a la carte dining, club events, and private functions.
• Maintains a strong floor presence during all meal periods, engaging with Members and supporting staff.
• Upholds and enforces all Club policies, SOPs, and service standards.
• Provides training, coaching, and feedback to team members.
• Maintains a professional and polished demeanor at all times, setting the tone for the department.
  
  

Service Operations

• Oversees setup, execution, and breakdown of all dining services and events.
• Creates daily action plans, floorplans and staffing assignments.
• Coordinates with culinary team to ensure appropriate pacing, timing and service quality.
• Assists with service after all Members have been seated.
• Monitors a la carte dinner reservations, waitlists and private events to effectively forecast staffing needs and changes, and also to accommodate member reservation changes.
• Monitors weather forecasts for outdoor dining and events.
• Performs server , Maitre d', or expeditor duties when needed.
• Ensures all dining areas meet appearance, cleanliness, and ambiance standards.
  
  

Administrative & Financial

• Performs daily and nightly billing of banquet event orders (BEO's) and a la carte meal services.
• Manages par levels and ordering of paper goods, dining room equipment, coffee/tea, and service items.
• Maintains accurate inventories of china, glassware, flatware and other necessary items.
• Completes daily F&B reporting and event summaries.
• Assists with labor management to meet departmental budget goals.
  
  

Technology & Menus

• Maintains and updates the Northstar POS system.
• Oversees formatting and printing of daily menus with accuracy and professionalism.
• Ensures accurate and updated menu knowledge among service staff.
  
  

Other Responsibilities

• Attends weekly F&B meetings and monthly leadership meetings to engage with insight and direction.
• Maintains ServSafe and RAMP certifications
• Communicates and enforces Member house policies with discretion and consistency.
• Has strong understanding of Club layout and where all the rooms are located.
• Be courteous to Members by addressing them by their names and proper marital status or professional designation.
• Communicate to a manager with any Member requests or complaints right away.
• Maintains Club's standard of dress code and personal hygiene.
• Attend meetings and training courses as required by managers.
• Knowledge of upcoming Club events.
• Maintains regular, consistent and reliable attendance.
• Respects the Club's customs and traditions and works to preserve Rolling Rock Club as a "Quiet Country English Manor".
• Other related assignments as necessary.
  
  

Qualifications

REQUIRED

• ServSafe manager certification within six months of employment.
• Ability to pass a background check and drug screening.
• Must be well-groomed and well-presented with no visible tattoos or multiple piercings.
• Associate degree in Hospitality or related field preferred.
• Minimum of 1-3 years of supervisory experience in a fine dining or private club setting.
• Strong organizational, leadership, and interpersonal communication skills.
• Proficiency with POS systems and Microsoft Office Suite.
• Open to working holidays and weekends.
  
  

Skills

• Ability to communicate in English both orally and in writing.
• Ability to operate a standard golf cart around Club property.
• Must always be organized and maintain cleanliness of workstation.
• Ability to speak using clear and professional language.
• Ability to multi-task in a fast-paced environment.
• Ability to assist Members with questions about the Club, history, and surrounding areas.
  
  

PHYSICAL DEMANDS

• Ability to lift 50 lbs.
• Ability to stand for long periods of time (8-10 hours consistently).
• Independent mobility through clubhouse.
• Hearing and talking sufficient to communicate with others.
• Availability and understanding that the position often requires hours in excess of a standard workweek (40-50 hours).
  
  

For more information, please copy and paste the flipbook link below into your web browser.

https://online.flippingbook.com/view/912075106/