What are the responsibilities and job description for the Program Support Specialist III (Summer Camp Director) position at Rolesville?
Description
Spend your summer making a difference! The Town of Rolesville is seeking enthusiastic individuals to join our Summer Camp team and help create a fun, safe, and memorable experience for children in our community.
The Program Support Specialist III (Camp Director) provides advanced support for Parks and Recreation programs, events, and facility operations. This senior-level part-time position leads on-site activities, oversees Program Support Specialist I and II staff, and assists with planning and coordinating program logistics for the Summer Camp. The role requires significant experience in recreation, leadership ability, and strong problem-solving skills.
Hours of operation will be Monday–Friday, 7:00 AM to 6:00 PM. Staff hired for this position are expected to be available to work shifts within this timeframe. The anticipated program dates are mid-June through early August.
Examples of Duties
Duties and Responsibilities:
- Serve as the lead staff member at assigned Summer Camp programs and events.
- Supervise and support Program Support Specialist I and II staff during shifts.
- Assist Program Coordinators in program planning, logistics, and operational improvements.
- Ensure programs run smoothly and safety protocols are strictly followed.
- Handle complex participant or customer service concerns and escalate issues as needed.
- Manage setup and breakdown for larger events and coordinate with vendors or partners as required.
- Monitor attendance, complete incident reports, and provide feedback on staff and counselors performance.
- Assist with marketing efforts, social media posts, and promotional outreach.
- May provide input on scheduling and program evaluations.
Typical Qualifications
Qualifications:
- High School diploma or GED required; Associate's degree or coursework in Recreation, Sports Management, or related field preferred.
- Minimum 3 years of experience in recreation, customer service, or event management.
- Leadership or supervisory experience is strongly preferred.
- Strong communication, organization, and decision-making skills.
- Ability to work flexible hours including evenings, weekends, and holidays.
- If selected, you will be required to undergo a SBI background check process.
- Previous experience supporting a Summer Camp program and/or working with children.