What are the responsibilities and job description for the Food & Beverage Supervisor Full Time position at ROLAND PARK PLACE?
Roland Park Place (RPP) is the only full-service, accredited nonprofit continuing care retirement community in Charm City and a leader in aging services for older adults and their families. RPP offers premier access to Baltimore City life coupled with the comfort and convenience of suburban living — all in a beautiful, landscaped, park-like setting with breathtaking city skyline views. Come see why Roland Park Place is the #1 CCRC in Maryland, #5 in the nation and certified as a Great Place to Work!
We are not a nursing home or typical retirement community. At our luxury, resort-like community, we are driven to provide our residents with the best hospitality the Baltimore Area has to offer, so our residents don’t have to leave home for an incredible restaurant experience. Come join us in pushing the envelope!
The successful candidate will find great satisfaction in making people happy through hospitality, relationship building, and in helping others develop their potential through strong, effective leadership.
What you will be doing:
As the Food & Beverage Supervisor, you will be assisting our residents in our formal dining venue, The Landing. Duties include:
- Oversees aspects of the Independent Living (IL) dining operations, while providing and exemplifying teamwork, leadership, and hospitality to various day-to-day dining operations.
- Liaison between residents, family members, and RPP dining leadership, to provide gracious hospitality and comfort to those in need.
- Coordinator of the first line of service for our residents, while supporting the line staff in their efforts to provide service excellence.
- Oversees meal service operations in IL, while following all federal, state, and local regulations and guidelines for food service facilities regarding sanitation, maintenance, and safety.
- Participates in hiring, training, coaching, scheduling, and disciplining all dining staff on proper production, set-up, and clean-up, including food safety and customer service techniques.
- Plans and conducts mandatory, monthly training sessions with service staff in areas as directed.
- Experience with both FOH & BOH. From expediting food to serving the tables in a professional and upscale manner.
- Completes resident move in to ensure the highest degree of resident care and customer satisfaction possible. Meets with new residents upon admission as needed per the direction of the Assistant Director or Director of Dining Services.
What we are looking for:
- Associate's Degree preferred. High School Diploma/GED required.
- 2 years supervisory experience in a CCRC or Healthcare Dining operation required.
- ServSafe Certificate or Food Handlers certification preferred.
- Ability to uphold our core values, and follow policies and procedures.
- Must be able to take initiative to always find a way to say yes to both our residents and staff.
- Able to work a flexible schedule, have reliable transportation, and be on time for scheduled shifts.
- Most importantly, have a positive attitude and be able to smile at all times.
What we offer:
Our full-time associates are offered competitive wages and a best-in-class benefits package which includes:
- medical/dental/vision insurance,
- company-paid life insurance/short-term disability/long-term disability,
- legal plan,
- identity theft protection,
- pet insurance,
- group critical illness insurance,
- hospital indemnity insurance,
- paid sick/vacation/holidays,
- 403(b) retirement with 4% company match,
- Free meals,
- free area attraction tickets,
- tuition reimbursement,
- employee hardship fund,
- employee assistance program,
- free on-site parking,
- discounted MTA passes,
- free education/training classes
- Worksite Wellness Program
We have a culture of development and offer further career opportunities and advancement for our associates.
Come join us at Roland Park Place and see why we continue to be the #1 CCRC in Maryland, #5 in the Nation, and a Certified Great Place to Work!
40 hours per week, including rotating weekends and holidays.
Salary : $21 - $25