What are the responsibilities and job description for the District-Wide Technology Support Specialist position at Rockwood R-6 School District?
This position works 12 months, 8 hours per day with standard benefits.
Benefits include medical, dental, vision, life insurance and paid time off.
Schedule TBD
Physical location TBD
$19.63 per hour
This institution is an equal opportunity provider.
INTERNAL APPLICANTS MUST ATTACH THEIR INTERNAL TRANSFER APPLICATION BY THE INTERNAL CLOSING DATE TO BE CONSIDERED FOR AN INTERVIEW. Internal closing date is April 14, 2026.
POSITION SUMMARY: This position will provide technical support for hardware repair, loading of software, systems client setup, work station configuration, user support, e-mail, Windows OS, student management software, library software, general network troubleshooting for assigned location(s) in the district. This individual should be able to share technical expertise in the development, configuration, repair and troubleshooting resolutions in this area of technology.
ESSENTIAL FUNCTIONS:
- Work with all staff members in a professional manner.
- Troubleshoot and repair PC’s and associated peripherals.
- Troubleshoot network problems to include both copper and fiber wiring, network hubs and associated devices.
- Install configure and maintain PC’s in both a stand-alone and/or network environment to include installing hardware, software and updates for Windows OS, printer & NIC drivers, OS patches, and virus software.
- Troubleshoot projectors and Smartboards and make minor repairs including changing lamps in overhead projectors.
- Troubleshoot Internet/Intranet connectivity.
- Diagnose problems with systems client connections.
- Use network administration tools to manage user accounts, network applications, etc.
- Participate in learning and self-improvement opportunities; explore new technologies, methods, processes, and find and uses appropriate technology for given tasks.
- Perform other duties as assigned.
ESSENTIAL SKILLS AND ABILITIES:
- Ability to install, troubleshoot and repair PC hardware, peripherals, network and stand-alone software.
- Ability to troubleshoot basic LAN/WAN problems and submit work orders for repair.
- Ability to utilize all available tools and resources to diagnose and resolve problems.
- Ability to work in an environment that includes dust and heat; lift and carry up to 35 pounds; climb a ladder to service overhead projectors.
- Ability to communicate effectively and work well with others.
- Ability to handle multiple problems at multiple locations while maintaining prompt and courteous service.
BASIC REQUIREMENTS:
- Associates degree or equivalent combination of education and work experience.
- Technical certifications (e.g., A ) preferred.
- A basic understanding of WAN/LAN operations preferred.
- Possess valid Driver’s License and transportation in order to support multiple locations in the district.
EQUIPMENT USED:
- Computer hardware and software for an innovative learning community.
WORK ENVIRONMENT:
- Ability to work in a variety of locations and travel throughout the District.
- While performing duties of this job, the employee is regularly required to sit, talk, hear, walk, stand and reach.