Account Executive (Customer Sales Rep)

Account Executive (Customer Sales Representative)

Location: Onsite Position – Southfield, Michigan

Compensation: Base Salary Uncapped Commission

The Mission

In the world of 3PL, we don't just move freight; we move the economy. We are looking for a high-energy individual that thrives in a fast-paced, high-stakes environment to join our Customer Sales floor. This is a "hunter" role designed for someone who loves the thrill of the chase, the art of the deal, and the satisfaction of solving a client's most complex supply chain headaches.

As an Account Executive, you will be responsible for identifying manufacturers, distributors, and retailers who need logistics help, winning their business, and managing their shipping portfolios with surgical precision.

The Daily Hustle

• Lead Generation & Prospecting: High-volume outreach to build a pipeline from scratch. You aren't afraid of the cold call; you view it as an opportunity to win.
• Mastering the Phone: Navigating gatekeepers, identifying decision-makers, and delivering a pitch so compelling it turns a "not interested" into a discovery meeting.
• Consultative Selling: Diving deep into a prospect’s supply chain to identify pain points and presenting custom-tailored logistics solutions.
• Pricing & Negotiation: Balancing market data with your competitive instincts to provide quotes that win the business while protecting our margins.
• Account Ownership: Once you land a client, you own it. You will oversee the lifecycle of their shipments, ensuring the operations team executes to your high standards.

Who You Are

1. A Natural Communicator

You have the "gift of gab," but more importantly, you have the "gift of listening." You can navigate a phone conversation with poise, handle objections with wit, and build instant rapport with a warehouse manager or a C-suite executive.

2. Aggressively Competitive

You want to be at the top of the leaderboard. You are motivated by uncapped commissions and the desire to be the best in the room. You don't settle for "good enough" when there is more market share to capture.

3. A Strategic Problem Solver

Logistics is unpredictable. When a client's primary lane is shut down or their budget is slashed, you don't panic. You analyze the variables and present a creative solution that saves their day (and their bottom line).

4. Obsessively Detail-Oriented

In sales, the "win" is in the details. You double-check your contract terms, verify specific equipment requirements, and ensure that every customer preference is documented. You know that one missed detail can be the difference between a long-term partner and a one-time load.

Qualifications

• Onsite Commitment: You thrive in a high-energy "bullpen" environment. You want to be where the action is, learning from the best and feeding off the energy of a live sales floor.
• Resilience: A thick skin and a short memory for "no." You understand that sales is a numbers game.
• Experience: 1–3 years of sales experience (Logistics/3PL preferred but not required). We value "grit" and "will" over a long resume.
• Tech Literacy: Proficiency with CRM tools and the ability to multitask between multiple screens and software platforms.

Why Rock City Logistics?

• The "Bullpen" Culture: An onsite environment that prioritizes mentorship, high-fives, and collaborative winning.
• Unlimited Earnings: No caps on your commission. If you outwork everyone, you will out-earn everyone.
• Comprehensive Benefits: Health, dental, vision, and 401k.

Are you ready to own the phone and the market? Apply today.