What are the responsibilities and job description for the Part Time Front Desk Receptionist position at Rock Bridge Animal Hospital?
****Application required and available on our website (rockbridgeanimal.com/employment) or at the hospital.
We're looking for someone to make our clients and their pets feel special. If you have excellent communication skills, you enjoy working with people and have a special place in your heart for animals, are able to multitask, and have strong computer skills, then we would love for you to join our team.
REQUIREMENTS:
- High School Diploma (or GED)
- Proficient computer knowledge
- 1 Year of customer service experience
DUTIES:
- Providing our clients with excellent customer service.
- Entering client and patient information into computer.
- Checking patients in and out for appointments, surgeries, boarding, etc.
- Collecting and entering payments.
- Balancing the drawer, creating deposits, and processing end of day.
- Going to the bank when needed for deposits or change.
- Preparing coupons, city licenses, and other forms for submission.
- Answering phones and scheduling appointments.
- Generating and sending patient reminders via email and postal mail.
- Calling clients for progress reports, reminders, and appointment confirmation.
- Educating clients on their pets' health care needs.
- General hospital cleaning and maintaining the appearance of the front.
- Assisting other employees as needed.
- Attending weekly staff meeting (will be tested on various topics presented).
- Other duties as assigned.
HOURS/COMPENSATION/BENEFITS:
- ~20 hours a week, Monday - Saturday.
- Pay based on education, experience, and references.
- Following a 90 day introductory period:
- 20% off veterinary care for your own pets at our hospital.
- Veterinary Care Credits earned monthly for pet care at our hospital
- Uniforms provided.
- Employee Assistance Program enrollment
APPLICATION:
- Application required and available on employment page (rockbridgeanimal.com/employment) or at the hospital.
- Resumes are requested in addition to completing the hospital application.
- Our patients are important to us, so we ask that you do not interrupt their care with phone calls.
Work Remotely No
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Employee assistance program
- Employee discount
- Paid time off
Work Location: In person
Salary : $15 - $17