Quality Coordinator

What You’ll Be Doing

• Coordinate corrective and preventive actions (CAPA) for internal, supplier, and customer quality issues
• Lead and track scrap reduction and continuous improvement initiatives
• Partner with production, engineering, and operations to identify root causes and implement corrective actions
• Ensure work instructions, inspection plans, and quality documentation are accurate and effectively used
• Support ISO quality management system processes, audits, and continuous improvement activities
• Perform targeted in-process inspections to support containment and investigations
• Serve as a primary quality contact for customers, including meetings and on-site visits when required
• Communicate professionally with customers regarding quality concerns and corrective actions
• Analyze quality data and trends to drive preventive improvements

What We Need From You

• 3–5 years of experience in a manufacturing quality, quality technician, or quality assurance role
• Working knowledge of ISO 9001 or similar quality management systems
• Experience with corrective actions, root cause analysis (5-Why, Fishbone, 8D), and continuous improvement
• Ability to read and interpret engineering drawings and specifications
• Strong organizational, communication, and problem-solving skills
• 2 years working within a documented quality system, including traceability and disciplined documentation.
• Preferred qualifications include:
  • Associate degree or technical certification in Manufacturing, Quality, Mechanical, or Industrial Technology
  • Experience supporting customer quality issues or audits
  • Familiarity with ERP systems and quality documentation tools
  • ASQ Certified Quality Technician (CQT) or similar certification preferred

Education

• High School Diploma or GED required
• Associate degree or technical certification in Manufacturing, Quality, Mechanical, or Industrial Technology preferred

This Is NOT the Job If You

• Prefer desk-only quality roles
• Avoid confrontation or tough calls
• Treat quality as policing or enforcement
• Struggle with documentation or follow-through

Why Join Us

• Opportunity to help build and mature a growing quality organization
• High-visibility role with direct impact on manufacturing performance and customer satisfaction
• Hands-on involvement in real manufacturing processes—not just inspection
• Clear career progression path to Quality Engineer