Demo

Office Manager

Roberts' Tree Experts, LLC.
Bristol, TN Full Time
POSTED ON 10/31/2025 CLOSED ON 12/23/2025

What are the responsibilities and job description for the Office Manager position at Roberts' Tree Experts, LLC.?

Position Overview

We’re seeking a full-time Office Manager to oversee daily administrative operations and ensure smooth communication between our office, crews, and customers. This role is central to keeping the company organized, efficient, and customer-focused. The ideal candidate is highly organized, tech-savvy, and thrives in a fast-paced environment where no two days are the same.

Responsibilities

  • Manage daily office operations, scheduling, and communication between field crews and management
  • Coordinate job scheduling, estimates, and follow-ups with customers
  • Answer phones, respond to messages, and provide professional, friendly customer service
  • Handle billing, invoicing, payments, and data entry in Jobber (or similar CRM software)
  • Track incoming leads, organize job files, and maintain accurate records
  • Support marketing campaigns by updating customer lists, tracking leads, and assisting with online reviews
  • Maintain office supplies, filing systems, and ensure a clean, organized workspace
  • Prepare reports and assist leadership with workflow or process improvements
  • Uphold company standards of professionalism, confidentiality, and customer satisfaction

Requirements

  • 2 years of experience in office management, administration, or customer service
  • Strong computer skills: Google Workspace or Microsoft Office, CRM/Jobber, QuickBooks (preferred)
  • Excellent written and verbal communication skills
  • Highly organized with strong attention to detail
  • Ability to multitask, prioritize, and manage time effectively
  • Reliable, punctual, and dependable in a team-driven environment
  • Positive attitude and ability to remain calm under pressure
  • Experience in construction, landscaping, or tree service industries a plus

Compensation & Benefits

  • Competitive hourly pay based on experience
  • Full-time, year-round position with growth opportunities
  • Paid training and advancement potential
  • Supportive, family-oriented work culture
  • Paid time off and holiday schedule

How to Apply

Apply directly through really or email your resume and a brief introduction outlining your office experience to info@robertstreeexperts.com.

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Expected hours: 32 – 50 per week

Benefits:

  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Work Location: In person

Salary : $16 - $19

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