Bilingual HR Manager

Our client is seeking a Bilingual Human Resources Manager to join their Texas-based team. This role is for someone who thrives in a collaborative environment, values cross-cultural understanding, and is passionate about supporting others. If you are bilingual in Mandarin and English, possess strong interpersonal skills, and are eager to make a meaningful impact on both individual careers and organizational success, this position provides the platform for your growth and development.

Key Responsibilities:

As a Human Resources Manager, you will be entrusted with building core HR processes that underpin the success of a diverse workforce in Texas. Your day-to-day activities will involve ensuring regulatory compliance at every level while managing payroll operations efficiently so that employees are always supported accurately and promptly. You will be instrumental in creating an open channel for employee relations-addressing queries with empathy-and driving initiatives that enhance engagement across teams. By coordinating training programs tailored to local needs yet informed by global best practices, you will empower colleagues to grow professionally. Your bilingual skills will allow you to act as a cultural ambassador between American staff members and international headquarters; your insights will help adapt corporate strategies for maximum relevance locally. Success in this role means being approachable yet thorough-ensuring every process runs smoothly while nurturing trust throughout the organization.

• Ensure full compliance with all relevant U.S. federal and state labor laws by monitoring working hours, overtime, leave entitlements, anti-discrimination measures, workplace safety protocols, and collaborating with external legal advisors or payroll providers when necessary.
• Oversee accurate and timely payroll processing for all employees, including base salary calculations, bonuses, overtime pay, and ensure that attendance management systems are robust and aligned with both company standards and local regulations.
• Act as the primary point of contact for all U.S.-based employees regarding HR policies, workplace concerns, day-to-day issues, and provide dependable support to foster a positive work environment.
• Build employee engagement initiatives that strengthen workplace relationships and create an inclusive culture where everyone feels valued.
• Support the implementation of performance management systems such as OKRs or KPIs tailored specifically for the U.S. sales team by tracking progress and providing constructive feedback to ensure alignment with company objectives.
• Coordinate local training programs including sales enablement sessions, compliance courses, onboarding workshops, and leverage resources from headquarters to deliver impactful learning experiences.
• Serve as the essential link between U.S. employees and Taiwan headquarters by facilitating clear communication of policies, initiatives, feedback on cultural differences, market practices, and employee needs.
• Provide guidance on adapting global HR policies to fit local requirements while maintaining consistency across regions.
• Manage recruitment workflows from sourcing candidates through onboarding new hires into the organization's culture.
• Proactively resolve HR-related challenges by leveraging internal expertise as well as external resources when needed.

Key Requirements:

Your proven track record in establishing robust HR functions from scratch will be invaluable in this Human Resources Manager position. You bring not only technical knowledge but also genuine warmth-a combination that enables you to connect authentically with colleagues at every level. Your bilingual proficiency allows you to navigate complex conversations seamlessly between American staff members and overseas leadership teams. With your adaptable approach, you can juggle competing demands while remaining sensitive to cultural differences that shape employee experiences. Your reputation for dependability ensures others trust your judgment implicitly; they know you will handle confidential matters discreetly while advocating for their best interests. In addition to these qualities, your ability to coordinate impactful training sessions demonstrates your commitment to continuous improvement-for yourself as well as those around you.

• Demonstrated experience in building an HR function or team from inception-including designing foundational processes such as policy creation, recruitment workflows, onboarding procedures, performance management frameworks, and compliance systems.
• Bilingual fluency in Mandarin and English is essential for smooth communication with both U.S.-based employees and international headquarters.
• High degree of adaptability-capable of managing multiple HR responsibilities independently while responding flexibly to changing priorities or unexpected challenges.
• Deep cross-cultural awareness-sensitive to cultural nuances that influence workplace dynamics; able to localize global policies effectively without losing sight of broader organizational goals.
• Trustworthy nature-regarded as a reliable go-to person whom employees feel comfortable approaching with questions or concerns.
• Empathetic problem-solving mindset-proactive in identifying potential HR or compliance issues early on; skilled at leveraging external expertise when necessary for resolution.
• Excellent interpersonal skills-able to build rapport quickly across diverse teams; fosters collaboration through considerate communication.
• Experience supporting performance management systems (such as OKRs/KPIs) within sales-driven environments is highly desirable.
• Familiarity with U.S. payroll systems-including bonus structures, overtime calculations-and attendance management tools is advantageous.
• Ability to coordinate engaging training programs using both local resources and materials provided by international headquarters.

What sets this company apart:

This organization stands out for its commitment to fostering an inclusive environment where every voice is heard and valued. Employees benefit from flexible working opportunities designed to support work-life balance alongside generous access to professional development resources sourced globally. The company's supportive leadership style encourages open dialogue across borders-empowering individuals not just to perform but also to thrive personally within a caring network of peers. Here you'll find a culture built on trustworthiness, empathy, collaboration, and shared success-making it an ideal place for those who want their contributions recognized within a truly communal setting.

What's next:

If you are ready to make a meaningful difference in people's lives while advancing your own career in human resources management, this is your moment!

If interested in this position, please contact Kate Treacher at 1 512 610 6264 or Kate.Treacher@robertwalters.com