Systems Administrator

We are looking for a skilled Systems Administrator to join our team in Malvern, Pennsylvania. This Contract to permanent position is ideal for a detail-oriented individual with expertise in Encompass Administration and system configuration, who thrives in a dynamic, collaborative environment. The role involves maintaining core mortgage systems, optimizing workflows, and ensuring seamless integrations to support business objectives.

Responsibilities:
• Administer and configure the Loan Origination System (Encompass) and other core mortgage systems to ensure optimal functionality.
• Troubleshoot system issues, providing timely resolution and support to end-users.
• Manage user roles, profiles, security settings, and loan setup configurations, including advanced coding as required.
• Collaborate with management to enhance system integrations and align technology solutions with business needs.
• Lead projects for the implementation and upgrade of mortgage applications, maintaining vendor relationships and coordinating releases.
• Provide training and documentation to end-users, ensuring compliance with internal audits and disaster recovery protocols.
• Monitor system effectiveness and implement improvements to meet organizational goals.
• Communicate project updates, system changes, and issue resolutions effectively to stakeholders.
• Support adherence to regulatory requirements, including risk management and compliance protocols.
• Promote a collaborative team environment and uphold organizational values in all interactions.
• Bachelor’s degree in Computer Science or a related field, or equivalent education and experience.
• A minimum of 6 years of experience in Encompass Administration, system configuration, and maintenance.
• At least 4 years of experience with third-party services and their integration with organizational systems.
• 3-5 years of experience in a technical business analyst role.
• Strong knowledge of mortgage systems, terminology, and technology.
• Excellent organizational, analytical, and communication skills.
• Proficiency in computer applications, including Office tools.
• Ability to multitask and maintain attention to detail in a fast-paced environment.
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