What are the responsibilities and job description for the Patient Financial Access Facilitator position at Robert Half?
We are looking for an organized and detail-oriented Healthcare detail oriented to join our team in Guilford, Connecticut. In this role, you will handle patient check-in and check-out, registration, and scheduling processes while maintaining accurate demographic and financial information. This long-term contract position requires a proactive individual who can ensure patient accounts are processed efficiently and adhere to healthcare regulations. You will play a key role in supporting patient safety, insurance verification, and financial reimbursement for the health system. Responsibilities: • Manage patient registration processes, including gathering demographic and insurance information and updating accounts promptly. • Facilitate scheduling of patient appointments, collaborating with clinical teams to meet patient needs and staff availability. • Verify insurance eligibility, collect co-payment balances, and initiate funding referrals according to departmental policies. • Ensure accurate documentation of patient visit details and financial information to support billing and reimbursement. • Assist patients with special needs, such as language barriers or disabilities, ensuring a seamless experience. • Follow departmental protocols to complete checklists and maintain registration productivity standards. • Maintain thorough knowledge of insurance policies and managed care requirements for proper account handling. • Address scheduling changes and manage waitlists to optimize appointment availability. • Obtain necessary signatures and authorizations while adhering to patient confidentiality standards. • Provide exceptional customer service to patients, addressing inquiries and resolving issues efficiently.
Salary : $17 - $20
