Office Manager

Core Responsibilities

• Direct and coordinate all office-based administrative operations, ensuring smooth day-to-day workflow.
• Partner with the billing team to guarantee precise and timely invoicing for all customers within the service area.
• Record and process monthly billing entries accurately in the accounting system.
• Oversee credit approval and management procedures.
• Lead the customer service function, including staff scheduling, training initiatives, and performance evaluations.
• Supervise accounts payable coding and processing, and forward finalized items for approval.
• Collaborate with the collections department to secure prompt payment from clients, protecting cash flow stability.
• Prepare weekly accounts receivable summaries, review results with leadership, and recommend strategies to improve days sales outstanding (DSO).
• Maintain clear separation of financial duties to safeguard internal controls.
• Ensure all local payment deposits are processed quickly and accurately.
• Represent the company with professionalism in all communications with customers and team members.
• Develop and present accurate monthly revenue forecasts for management review.
• Reconcile disposal invoices against data in the Tower billing/dispatch system.
• Complete and file required monthly and quarterly franchise reports on schedule.
• Gather, verify, and enter operational and financial statistics to support productivity reporting.
• Modify and refine Tower system reports as needed to support financial and operational analysis, including tracking new business, lost accounts, and service adjustments.
• Work with Sales to monitor and update contract records, including expiration date tracking.
• Provide support for payroll and human resources processes, ensuring deadlines and accuracy are met.

QUALIFICATIONS:

* Education Level: High School

* Experience: 5 years of relevant work experience.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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