Exception Template - Professional Services

We are looking for a dedicated Customer Service Representative to join our team in Melville, New York. This position offers a long-term contract opportunity within a dynamic work environment, supporting property management operations with administrative tasks and client interactions. If you excel in multitasking and thrive in fast-paced settings, this role provides an excellent chance to make a meaningful impact.

Responsibilities:
• Deliver administrative support to property managers, ensuring smooth day-to-day operations.
• Monitor and maintain Certificates of Insurance for tenants and contractors, ensuring compliance.
• Organize and manage property-related documentation, including leases, legal correspondence, service contracts, reports, and payables.
• Coordinate mail-related tasks, including express packages and office supply management.
• Support budget preparation efforts for property management.
• Process accounts payable tasks, including invoice entry, coding, and payment approvals.
• Assist with accounts receivable by handling tenant delinquency letters and preparing adjustment forms.
• Facilitate tenant move-ins and move-outs by acquiring necessary authorizations and documentation.
• Maintain and update the Tenant Handbook and prepare tenant correspondence as needed.
• Provide exceptional customer service to tenants, contractors, vendors, and other stakeholders.
• Associate or Bachelor's degree preferred, or equivalent combination of education and experience.
• Minimum of one year of experience in administrative support or property management.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Familiarity with accounts payable and accounts receivable processes.
• Ability to work flexible hours, including extended workdays when necessary.
• Strong organizational and multitasking skills for managing a high volume of clients and tenants.
• Willingness to learn new software applications tailored for client needs.
• Experience in the property management industry is a plus.
TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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