Credit Collections Specialist

A grower and distributor of berries in Southern California is seeking a Credit & Collections Specialist (Invoicing) to join their team. The Invoicing, Credits, and Collections Coordinator is responsible for assisting with the invoicing and pricing process for customer orders, ensuring accuracy and compliance with internal protocols. This includes daily invoice verification, applying freight and extra charges, and placing orders on hold when necessary. The role also handles weekly tasks such as processing trouble settlements & restock charges.

Responsibilities:

• Manage daily invoicing: ensure all orders are priced, apply freight, place unpriced or PAS orders on hold, and email non-EDI invoices to customers; confirm delivery of extra charges when applicable
• Process weekly trouble settlements, including pricing, redelivery, and related fees
• Contact customers weekly to coordinate PAS returns
• Apply freight and additional charges to all restock orders weekly
• Price PAS orders and process returns weekly
• Perform manual pricing adjustments on weekly grower settlements
• File truck claims as needed
• Support AR by investigating large cash receipt shortages and applying unidentified credits
• Apply daily pricing or quality credits to orders per sales team
• Assist AP in resolving discrepancies on brokerage, purchased product, and outside purchase bills
• Review and approve weekly cooling and handling invoices
• Must have the ability to work flexible hours, including weekends and holidays based on business needs and seasonal demand.

Qualifications:

• 1-2 Years of experience in credit or collections
• 1-2 Years of experience in produce or perishable goods industry, preferred
• Understanding of invoicing, billing processes, order reconciliation, and settlements
• Proficiency in accounting software and Microsoft Suite (Outlook, Excel)
• Experience with ERP, Famous a plus