Compliance Administrative Assistant

We are looking for an Administrative Assistant to join our team in Hackensack, New Jersey. In this role, you will provide critical support to ensure smooth operations within a non-profit environment. This is a long-term contract position that offers the opportunity to collaborate with families, staff, and stakeholders to uphold organizational standards and compliance.

Responsibilities:
• Communicate directly with families, providing guidance and troubleshooting support while addressing complaints and escalating concerns to appropriate staff members.
• Conduct monthly audits of youth and family charts to ensure services meet contracted standards, focusing on accuracy, timeliness, and quality.
• Prepare quarterly reports based on collected data to track progress and identify areas for improvement.
• Process medical record requests from families under the direction of the Compliance Supervisor, maintaining strict confidentiality.
• Support compliance processes by managing sensitive information and ensuring adherence to organizational policies.
• Handle inbound calls and inquiries while maintaining a welcoming and organized demeanor.
• Perform receptionist duties, including scheduling and greeting visitors.
• Ensure efficient data entry and maintain accurate records to support administrative operations.
• Collaborate with team members to foster a productive and inclusive work environment.
• Adapt to changing priorities and responsibilities while managing multiple high-priority assignments.
• Associate degree in finance, health, business administration, or a related field preferred.
• Proficiency in Microsoft 365 and other office technologies.
• Strong written and verbal communication skills.
• Excellent interpersonal abilities to build positive relationships.
• Experience in quality improvement, compliance, or insurance is a plus.
• Flexible schedule to accommodate communication with working families.
• Bilingual proficiency in English and Spanish is preferred.
• Demonstrated ability to work independently and manage complex tasks efficiently.
TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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