Community Tax Site Coordinator

Make a Meaningful Impact in Your Community This Tax Season

Lead with purpose and help make a difference! As a Site Coordinator for our area's Volunteer Income Tax Assistance (VITA) Program, you’ll play a critical role in providing your community with free, reliable tax preparation services—ensuring everyone has access to the support they need.

About the Role:

As a Site Coordinator, you will be responsible for the day-to-day operations and supporting overall success of one or more VITA sites. This leadership role involves overseeing Tax Preparers, ensuring program compliance, and serving as the key point of contact between the site and the program director.

Key Responsibilities:

• Manage Site Operations: Ensure sites operate as scheduled and are appropriately staffed to meet appointment demand.
• Certify Volunteers: Confirm that all volunteers complete their required certifications.
• Equip Your Team: Provide Tax Preparers with the tools and information needed for accurate tax filings.
• Ensure Compliance: Collaborate with the VITA Manager to meet IRS and program requirements, including e-filing administration.
• Prioritize Quality: Conduct e-file transmissions and quality assurance reviews to uphold high service standards.

Availability Requirements:

Site Coordinators must be available during tax site operation hours:

• Monday – Thursday: 4 PM to 8/9 PM (flexible; fewer days optional)
• Saturday: 8 AM to 12/1 PM

Flexibility is also required to support sites located on both the Iowa and Illinois sides of the river within the Quad Cities area. This opportunity begins with training and onboarding in December (a minimal time commitment) and transitions into full site operations from late January through April, covering the entirety of the tax season.

Why This Role?

This is your opportunity to give back to your community, foster positive change, and strengthen your leadership and coordination skills.

Interested?

Learn more by contacting Erin, Lydia or Christin at (563) 359-3995 today!

What We’re Looking For:

Our ideal candidate will demonstrate:

• Tax Knowledge: A foundational understanding of current tax laws, Form 1040, and supporting schedules.
• Growth Potential: A commitment to completing Site Coordinator training and online certifications (with materials and support provided).
• Leadership Skills: A passion for building and motivating teams of student and community volunteer Tax Preparers.
  

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