Collections Specialist

We are looking for a skilled Collections Specialist to join our team. In this role, you will manage and maintain accounts by ensuring timely collections from both commercial and consumer clients. This position requires a strong understanding of credit and billing practices to effectively handle collection processes.

Responsibilities:

• Oversee and manage the collection of outstanding payments on commercial and consumer accounts.

• Communicate with clients to resolve billing discrepancies and negotiate payment terms.

• Maintain detailed records of collection activities and ensure compliance with company policies.

• Collaborate with internal teams to address and resolve credit-related issues.

• Analyze account histories to identify patterns and minimize future delinquencies.

• Prepare reports on collection activities and account statuses for management review.

• Ensure adherence to all relevant laws and regulations in the collection process.

• Proactively follow up on overdue accounts to achieve collection targets.

• Recommend process improvements to enhance the efficiency of the collections workflow

• Proven experience in commercial and consumer collections.
• Strong knowledge of credit and billing collection processes.
• Excellent communication and negotiation skills.
• Ability to analyze account data and identify payment trends.
• Proficiency in using collection management software or related tools.
• Familiarity with relevant laws and regulations governing collections.
• High attention to detail and strong organizational abilities.
• Ability to work effectively in a team and independently.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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