Client Intake Specialist

We are looking for a dedicated mass tort paralegal to join our team on a long-term contract basis in Wilmington, Delaware. This role is ideal for a skilled individual with experience in paralegal functions and client management, who thrives in a fast-paced legal environment. You will play a key role in ensuring seamless communication with clients, maintaining critical deadlines, and supporting the litigation team in preparing case files.

Responsibilities:

• Respond promptly to client inquiries and manage incoming and outgoing client correspondence.

• Order, track, and review client medical records to gather evidence for case documentation, ensuring follow-ups are completed as needed.

• Maintain and manage client-related deadlines, including statutes of limitations and discovery-specific timelines.

• Prepare and submit discovery documents such as interrogatory answers, Plaintiff Fact Sheets, and Census Forms, while addressing deficiencies.

• Collaborate with Client Service and litigation teams to ensure client files are complete, meet discovery deadlines, and are trial-ready.

• Conduct legal research using tools like Westlaw, LexisNexis, and public-access websites to support case preparation.

• Utilize Microsoft Word and Excel to organize and manage project-related tasks effectively.

• Monitor and update calendars for legal deadlines and ensure compliance with client-specific requirements.

• Assist in managing client intake and ensure all necessary documentation is accurately recorded.

• Support mass tort litigation efforts through effective communication and coordination with team members.

• Proven experience working in a paralegal or legal support role, preferably within a client-focused environment.
• Proficiency in legal research tools such as Westlaw, LexisNexis, and other relevant platforms.
• Strong skills in Microsoft Word and Excel for managing documentation and projects.
• Familiarity with case management software and tools like Aderant and Adobe Acrobat.
• Excellent organizational and communication skills to handle client correspondence and meet deadlines.
• Experience with client intake processes and managing multi-line phone systems.
• Ability to work collaboratively with teams to ensure efficient case preparation and management.
• Knowledge of mass tort litigation and related legal procedures is highly desirable.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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