Case Manager

We are looking for a dedicated Case Manager to join our team in Fresno, California. This Contract-to-Permanent position offers an opportunity to make a meaningful impact by assisting families with essential services and ensuring compliance with organizational and funding guidelines. The ideal candidate will bring strong case management expertise and a proactive approach to supporting clients and providers.

Responsibilities:
• Provide timely and responsive support to families, addressing their needs and concerns effectively.
• Meet with walk-in clients and new providers to review necessary documentation and ensure compliance.
• Process and manage client correspondence, including change of address forms and return mail procedures.
• Handle cases requiring compliance actions by issuing appropriate notices or processing terminations when required.
• Maintain accurate records and perform eligibility verifications to ensure compliance with agency policies.
• Address parents' concerns with empathy and provide referrals to additional resources as needed.
• Collaborate with administrative staff to perform duties aligned with agency policies and funding regulations.
• Manage case files using case management software to ensure seamless tracking and reporting.
• Perform additional responsibilities as assigned by administrative staff to support organizational goals.
• Minimum of 2 years of experience in case management or a related field.
• Proficiency in case management software and tools.
• Strong knowledge of eligibility verification processes, including Medicaid and patient eligibility.
• Ability to address client concerns empathetically and provide appropriate referrals.
• Familiarity with agency guidelines and funding regulations.
• Excellent organizational and communication skills.
• Attention to detail in managing documentation and compliance procedures.
• Certificate Authority experience is a plus.
TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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