Administrative Coordinator

We are looking for an experienced Administrative Coordinator to join our team in Hawthorne, California. In this role, you will play a vital part in ensuring the smooth operation of administrative tasks and supporting organizational needs. This is a long-term contract position ideal for someone with strong organizational skills and a proactive approach.

Responsibilities:

• Manage and oversee daily administrative tasks to support operational efficiency.

• Cultivating a service-driven culture aligned with mission and values.

• Coaching MCC and DMX team members to achieve performance, service, and sales goals.

• Using reporting and performance analysis tools to track incentives, monitor quality assurance, and identify trends across member interaction channels.

• Collaborating cross-functionally to ensure operational alignment and smooth communication across departments.

• Ensuring adherence to regulatory requirements, including BSA and OFAC standards.

• Leading onboarding and ongoing training initiatives that support departmental objectives.

• Proactively identifying process improvements and managing feedback to promote continuous enhancement and accountability.

• Minimum 2 years of experience in a financial institution, preferably in a support, coordination, or member-facing role.

• Strong coaching, mentoring, and team-leadership capabilities.

• Exceptional member service, interpersonal, written, and verbal communication skills.

• Solid analytical, organizational, and problem-solving abilities.

• Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint, CoPilot); familiarity with SDF, Symitar, MeridianLink, and QA platforms is a plus.

• Proven ability to manage multiple priorities, meet deadlines, and drive positive outcomes.

• Strong discretion, professionalism, and ability to handle confidential information.

• Deep understanding of financial products, services, and related regulatory/compliance requirements (BSA, OFAC, etc.).

• High attention to detail and commitment to accuracy and quality.

• Demonstrated commitment to delivering exceptional member service and serving as a positive role model.

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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