What are the responsibilities and job description for the Inside Sales Trainee position at Road Equipment Parts Center?
Inside Sales Trainee
Position Summary:
As a Sales and Operations Trainee in our fast-paced heavy-duty parts warehouse and retail shop, you will learn the ins and outs of a business, including but not limited to working hands on in the warehouse, assisting with deliveries, keeping track of inventory and staying up-to-date with product knowledge, maintaining in-person, over the phone, and computer based relationships with customers, working with our New Life sales team and/or purchasing team to learn the wholesale side of the business, and more!
Road Equipment will introduce you to our sales processes and business model through ongoing training and mentoring to help cultivate the skills and expertise you need to succeed in all aspects of our business: sales, operations, customer service, technology and more. You'll collaborate with a high-energy, driven team as you build a solid foundation in sales and operations.
Key Responsibilities:
- Assist customers in selecting and purchasing truck and trailer parts, providing expert advice on product features and applications.
- Develop and maintain strong customer relationships, helping to drive sales and ensure satisfaction.
- Support the management team in daily store operations, including inventory management, ordering parts, and maintaining showroom organization.
- Work closely with the warehouse team to ensure timely stocking and availability of products.
- Learn to analyze sales performance, develop sales strategies, and implement solutions to increase revenue.
- Handle customer inquiries, process transactions using the point-of-sale (POS) system, and ensure timely follow-up on orders.
- Participate in sales or vendor meetings to better understand product lines and stay up-to-date on industry trends.
- Assist in training new employees and support the sales team in meeting overall sales goals.
- Take on increasing responsibility over time in operations management, including scheduling (PTO, sick time, etc.), task delegation, and managing key customer accounts.
Training and Development:
- Structured training program focused on product knowledge, sales techniques, and operational management.
- Opportunities to shadow senior management and gain insight into leadership responsibilities.
- Hands-on experience in inventory management, customer service, sales strategy, and store operations.
Qualifications:
- Bachelor’s degree in business, sales, management, or a related field preferred.
- Prior experience in retail, sales, or customer service (experience in truck, automotive, or trailer parts is a plus).
- Strong communication, organizational, and problem-solving skills.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Willingness to learn and take on more responsibility as you grow in the role.
- Proficient with Microsoft Office Suite products; ERP experience is a plus.
- Valid driver’s license and willingness to travel for client visits as needed.
Benefits:
- Competitive compensation based on experience - Salary Commission
- Affordable Medical, Dental, and Vision Insurance
- Traditional PPO or HDHP
- Life Insurance/Accidental Death/Long Term Disability – Company Paid
- Supplemental Life Insurance
- 401(k) Company Match!
- PTO after 30 days
- Paid Holidays after 30 days
- Parental Leave after 6 Months of Hire
- Employee Assistance Program (EAP)
***Employees are eligible for benefits the 1st of the month following 60 days***
Why work for HTI?
Hinton Transportation Investments is an industry leader in heavy duty truck and trailer parts sales. The organization has over 30 locations nationwide and globally. Hinton prides itself on internal upward mobility. HTI values its employees and is not afraid to reward or promote those who exhibit outstanding on-the-job performance.
Hinton Transportation Investments is an Equal Opportunity Employer.