Golf Operations Manager

Golf Operations Manager – Riverwalk Golf Club (San Diego, CA)

Lead. Elevate. Inspire. Grow Your Career at One of San Diego’s Premier Golf Destinations.

Job Overview

As the Golf Operations Manager, you’ll partner closely with the General Manager to drive the overall operational, financial, and guest-experience success of Riverwalk Golf Club. This is a hands-on leadership role designed to prepare you for future General Manager responsibilities within Touchstone Golf & KemperSports. You’ll help shape the daily experience for members, guests, and employees while learning how to manage the full scope of a dynamic, multi-department golf facility.

If you love people, thrive in fast-paced environments, and want to grow into a top-tier golf industry leader, this role puts you right in the action.

What You’ll Do

Operational Leadership

• Learn and master the responsibilities required of a General Manager with Touchstone Golf & KemperSports .
• Direct oversight of Golf Shop Operations with a strong focus on Tee Sheet Management, Merchandising, and Team Member Development.
• Coordination with all Golf Outing Events following hand off from Director of Sales. Taking the event from contract through execution on the day of.
• Serve as acting GM when needed, overseeing all major departments—Golf Operations, Agronomy, Food & Beverage, Membership Sales, Marketing, and Pool operations.
• Support business planning, budgeting, and execution of club-wide goals, including membership growth and retention.
• Protect and elevate Riverwalk’s brand by upholding high service standards, operational consistency, and quality performance across all areas.

Guest & Member Experience

• Ensure an exceptional hospitality experience for members and guests throughout the club.
• Lead teams in delivering premium service and memorable interactions every day.
• Collaborate with department heads to build and sustain a strong service culture rooted in Touchstone’s mission and values.

Financial & Administrative Excellence

• Uphold proper accounting procedures, cash handling, and daily deposit requirements.
• Monitor labor expectations by reviewing scheduling, staffing levels, and operational efficiency with the GM.
• Direct activities that meet financial goals while balancing Riverwalk’s market positioning and service expectations.

Communication & Team Development

• Maintain clear, timely communication with staff, ownership, vendors, and support teams.
• Provide inspirational leadership that fuels employee morale, teamwork, and professional growth.
• Participate in weekly sales and operations alignment meetings to track performance, direct outreach efforts, and stay ahead of market trends.

Safety & Facility Care

• Ensure facilities, equipment, and assets are well-maintained, secure, and safe.
• Assess course and weather conditions daily for playability.
• Respond quickly to safety concerns; CPR/first aid proficiency required (or ability to obtain).

Other Responsibilities

• Support Touchstone Golf & KemperSports initiatives, programs, and evolving policies.
• Partner closely with Operational support teams and ensure department heads stay connected and empowered.
• Perform additional responsibilities as assigned.

Why This Role Matters

This position is built for a leader who wants to make an impact today while preparing for larger leadership roles tomorrow. At Riverwalk, you’ll gain exposure to all facets of golf facility management, help shape the guest experience at a high-profile San Diego property, and grow within an organization committed to developing future GMs.

If you’re driven, collaborative, and passionate about the golf industry, this is where your next big step begins.

Physical Demands

This role is active and hands-on, placing you at the heart of daily club operations. To succeed, you’ll need the ability to:

• Move comfortably throughout the facility, including frequent sitting, standing, walking, bending, kneeling, and crouching.
• Lift and carry items up to 30 lbs., including occasional overhead lifting and pushing/pulling lighter equipment or supplies.

Qualifications

We’re looking for a driven, service-minded leader ready to grow within a fast-paced golf environment. Ideal candidates will bring:

• A two- or four-year college degree.
• 2 years of experience in a golf operations, hospitality, or leadership role.
• PGA or LPGA certification is a plus—not required, but strongly valued.
• A positive, team-oriented mindset and a desire to lead by example.
• Strong communication skills, operational awareness, and a passion for delivering outstanding guest and member experiences.

Additional Information

This position description outlines the core expectations of the role, but it is not an exhaustive list. Responsibilities may evolve or shift as business needs change, and additional duties may be assigned at any time with or without prior notice.

Riverwalk Golf Club, Touchstone Golf & KemperSports are proud equal opportunity employers. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Pay: $74,000.00 - $77,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Ability to Commute:

• San Diego, CA 92108 (Preferred)
• Work Location: In person