Senior Program Manager OMS

TaylorMade Golf’s Digital Commerce team is currently looking for a Sr Manager and Product Owner of Order Management System (OMS) across global regions and across our family of brands. The Product Owner will own the 3–5-year strategy and roadmap for OMS and be the point of contact for backoffice applications including the custom configurator for the Digital Commerce team. The Product Owner will drive the OMS roadmap and guide the design and development of the OMS based on market demand, regional requirements and brand specific needs. The role is business facing and will work with commercial, operations, IT and finance teams globally to ensure alignment on strategy and roadmap. They will also drive requirement analysis, own the backlog and demonstrate the value of the OMS to internal stakeholders, customers and the market.

Essential Functions And Key Responsibilities

• Champion the consumer through best-in-class order and inventory management solutions
• Partner with company leadership to align and build strategy and roadmap for OMS / Configurator
• Build relationship with IT, Operations and Commercial teams across regions to ensure alignment and understanding of consumer goals
• Own the launch and ongoing release’s feature / function releases of OMS to support regions and brands
• Gather and analyze requirements from regions and brands
• Assist with the design of solutions, perform acceptance testing, create user documentation for successful releases
• Work closely with Development and QA teams to design feature enhancements
• Responsible for estimation collation, priority ranking and planning
• Interaction with users and internal counterparts to demo and explain new features.
• Serve as the expert in focus areas, staying abreast of competitor activity, market activity, partnership opportunities and regulatory issues while maintaining a list of potential product enhancements for focus areas
• Partner with configurator team to align roadmaps and ensure common goals
• Build a dedicated team of professionals around the OMS platform
• Communicate updates, status of relevant OMS projects, impacts, benefits and business results to relevant team members, agency partners, and others in a timely and appropriate manner.
• Perform other responsibilities as assigned
  
  

Knowledge And Skills Requirements

• Familiarity with front and back-office workflows such as order management, inventory management, ATP, custom product and bill of materials, order orchestration
• Understanding of supply chain management principles and their integration with OMS, especially e-commerce, omnichannel retail, or direct-to-consumer models.
• Familiarity with middleware, API frameworks and EDI for real-time data exchange between OMS, ERP, WMS and other operational systems
• Knowledge of product design principles and processes, as well as agile software development methodologies.
• Strong project / program management skill to take initiatives from ideas to results
• Strong communications skills, including the ability to engage with cross-functional teams in regions and brands to understand their business and operations requirements.
• Strong time management and prioritization skills, as well as attention to detail.
• Self-motivated – ‘Find a way to get it done’ attitude.
• Proven ability to do requirements analysis, functional design and user interface
• Strong contributor with high motivation, with the ability to take initiative, set priorities and perform tasks with minimal guidance
• Ability to inspire cross functional teams to work toward a common goal
  
  

Education, Work Experience And Professional Certification

• Bachelors’ degree in Marketing, Business or related field
• 8 years’ related experience working in with an Order Management System
• Experience with Agile, Scrum, Sprint management via Jira or the like
• Experience in business case development and value assessment of software investments.
  
  

Work Environment / Physical Requirements

• Office environment, consistent computer usage
• Occasional travel required
• Light physical effort equal to frequent lifting or moving of lightweight materials (50 pounds)
• Regularly required to sit or stand, bend and reach
  
  

TaylorMade is a performance driven organization and our total rewards approach to compensation is designed to support this. We consider many factors in determining base compensation, including position scope, job related knowledge, education, skills, experience, and work location. The expected annual base pay range for this position is $135,000 - $145,000. Additional benefits, such as health & wellness, performance bonuses, product discounts, holidays, paid time off, etc. may also be offered in accordance with our plans.

TaylorMade Golf Company is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, religious creed, color, national origin or ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, pregnancy, gender, gender identity, gender expression, age, sexual orientation, military and veteran status or any other basis protected by federal, state or local law, ordinance, or regulation.