Administrative Assistant- Residential Program

Riverview is more than just a workplace; it’s a supportive, mission-driven community where our staff are truly valued. Recognized as one of Cape & Islands Business’s 2025 Best Places to Work, Riverview offers meaningful work, strong community connections, and opportunities for professional growth. We are actively seeking dedicated individuals to fill a variety of positions that contribute to a positive and successful learning environment. Whether your passion lies in direct student care, or supporting our operations in other essential areas, we have exciting opportunities for you to make a meaningful difference. We have an immediate opening for an Administrative Assistant in our Residential department. We're seeking a highly organized, proactive, and collaborative professional to support our Residential Department. This role is central to the day-to-day operations of the Residential Office and requires strong communication, technical proficiency, and the ability to manage multiple priorities in a fast-paced environment. The ideal candidate is dependable and detail oriented. This role requires sound judgment, initiative, and a commitment to supporting both operational excellence and the broader residential student experience. Key Responsibilities

• Manage daily Residential Office operations, including communications, scheduling, and administrative coordination
• Provide phone coverage, oversee announcements, and manage mail, packages, and shared inboxes
• Support dorm staffing logistics, including scheduling coordination and coverage needs
• Maintain accurate records and data across internal systems and databases
• Assist with recruitment and onboarding processes (interview coordination, candidate communication, reference checks)
• Prepare materials for orientations, trainings, and residential programming
• Coordinate student-related logistics such as welcome materials, allowances, transportation records, and weekend planning
• Track inventory, order supplies, and coordinate with vendors and internal departments
• Support emergency preparedness processes and assist with protocols as needed
• Collaborate across departments to ensure smooth operations and a positive student experience
• Maintain organized systems and continuously improve administrative processes Qualifications & Skills:
• Strong organizational, time management, and multitasking abilities
• Excellent written and verbal communication skills
• High level of professionalism, discretion, and ability to handle confidential information
• Technical proficiency with Google Workspace and Microsoft Office; ability to learn new systems quickly
• Resourceful, detail-oriented, and able to anticipate needs proactively
• Strong interpersonal skills; ability to work effectively with students, families, and staff
• Flexible, team-oriented mindset with a willingness to support across departments Classification:
  
  

Full-time, 12-month (52 weeks) year-round, on-site position Non-Exempt (Hourly). 4-day workweek including evening hours

Pay Range: $20.00 – $24.00 per hour

Candidates with advanced expertise or specialized skills may be considered above the posted range.

4-day Workweek With Evening Hours Requirements

• Legal authorization to work in the US
• Suitable background check result (CORI/SORI/DCF) and fingerprinting required.
• CPR Certified or willing to obtain
• Ability to physically navigate a large campus including extended walking and climbing stairs
• Valid driver's license Come join a collaborative community dedicated to supporting students’ academic, social, and independent living success. This role offers the opportunity to contribute meaningfully to a mission-driven organization while working alongside a supportive and engaged team! We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.