What are the responsibilities and job description for the IT Support Specialist position at Riverside Recruiting?
I'm a recruiter. This service is free to you (the candidate). One of the companies I recruit for is looking to hire a:
IT Support Specialist
$60,000 to $70,000 bonus
Gahanna, Ohio area
8am-5pm
Company
• Competitive salary
• Tuition Reimbursement
• Mission-driven organization
• 29 PTO days paid holidays
• Meaningful, purpose-driven work
• Long-established, financially stable
• HSA/medical, dental, vision, life insurance
• Growing organization with continued expansion
• Organization makes a real impact in people's lives
• Collaborative environment with open communication
• Compassionate, supportive, and team-oriented culture
• Retirement plan with company contributions and matching
• Strong emphasis on employee recognition and appreciation
• Opportunities for advancement, training, and career development
• Generous PTO, paid holidays, wellness programs, employee assistance
• Stable, established organization with a long track record of community service
Role
• Provide technical support to end users
• Mostly on-site support at 2 of our offices
• Diagnose and resolve issues related to:
• Workstations, laptops, mobile devices
• Operating systems, Windows and macOS
• Microsoft 365, Exchange Online, Teams, SharePoint
• Network connectivity, copiers/printers, and remote access
• Document incidents and resolutions, escalate when needed
• Identify recurring issues, recommend improvements or automations
• Assist with staff onboarding / offboarding: equipment, accounts, access
• Configure and manage devices using mobile device management platforms
• Participate in projects such as upgrades, deployments, and refreshes
• Support IT security best practices; occasional on-call support
Required
• IT support
• Self-starter
• Great communication
• Remote Desktop Protocol
• Escalation-level troubleshooting
• Able to work with minimal oversight
• M365, Exchange, Azure, Jamf, Intune
Sean Zetts
440-447-0001
Riverside Recruiting
Sr. Recruiter & President
www.RiversideRecruiting.com
www.LinkedIn.com/in/SeanZetts
Sean.Zetts@RiversideRecruiting.com
Salary : $60,000 - $70,000