Leadership and Management Training Program

Goal:
To provide a learning and development opportunity for growth and entry into a supervisory/management level role.

Position Summary:
This program is designed to give a potential future leader unique exposure to a variety of areas of focus within the casino industry. This position provides the opportunity to rotate through a variety of areas, including but not limited to Slots, Sportsbook, and Food & Beverage. This position will provide aspiring and new managers with an impactful, accelerated learning opportunity focused on management development. Upon successful completion of the rotational program, the participant will be ready to move into a professional-level career.

Essential Duties and Responsibilities :
The essential functions include, but are not limited to the following:

Rotate through several departments/functions for the purpose of understanding how each department/function contributes to the overall casino operation.

Each assignment will include time working in different roles within the department for the purpose of education and exposure.
Assignments will begin in the front line role within the department and progress to management level experience

Successfully fulfill the learning plan & objectives prepared by each department’s/function’s role leader.

Success will be measured through monthly feedback opportunities.

Prepare a weekly report outlining objective met, knowledge acquired, and recommendations for the current department/function improvements.
Successfully demonstrate the development of leadership skills and troubleshooting abilities.
Successfully demonstrate the ability to gain skills for planning, implementing and evaluating a strategic direction for the department/function.
Successfully demonstrate the ability to improve your operational and strategic decision making abilities, build trust and create effective communication.
Successfully demonstrate the ability to gain an understanding of financial, accounting and operational topics including financial statements, operational metrics, scheduling, Team Member relations and guest problem resolution.
All other duties as assigned.

Minimum Qualifications (Knowledge, Skills, and Abilities) :
A Bachelor’s degree or an equivalent combination of education and experience.
Ability to work flexible shifts and days of the week including holidays and weekends.
Must be at least 18 years of age.
Must possess outstanding interpersonal communications skills to effectively interface with guests and team members.
Basic skill level and experience with computers and associated software (Microsoft, Google, etc.).
Ability to obtain and maintain all necessary licensing.
Excellent interpersonal skills, both verbal and written, are essential.
Must have a natural curiosity and desire to learn.
Must demonstrate the ability to add, subtract, multiply, and divide without the use of a calculator, use a point of sale system, handle cash and other financial transactions quickly and accurately.
Must be able to regularly and accurately communicate effectively and politely in spoken English with Team members and guests to answer questions, provide information and check for guest satisfaction.

Physical and Mental Demands:
The job functions encompass a varied combination of physical functions, including, but not limited to the following:

Regular standing, walking, reaching outward, occasional reaching about the shoulder level and frequent squatting, kneeling, and bending.
Finger/hand dexterity to maneuver on computer keyboard, office machinery and other tools.
Ability to lift or carry up to 50 pounds.
Ability to push/pull up to 50 pounds.