What are the responsibilities and job description for the Management Trainee (Leadership Development Program) position at Chick-fil-A?
Who We Are:
At Chick-fil-A Collier Township, being part of our team is more than just a job; it's a chance to grow, learn, and be part of something truly special. Here, you'll develop valuable life and business skills in a supportive, family-like environment. Our team members collaborate closely with our Owner/Operator and leadership team to create an outstanding culture and deliver an unforgettable customer experience. If you're eager to learn, grow, and make an impact in a small, dedicated team led by experienced professionals from diverse backgrounds—including large corporations, small businesses, and the military—Chick-fil-A Collier Township is the place for you. This could be the best first step for you on your own journey toward becoming a Chick-fil-A Owner/Operator!!!
Position Type: Full-time, 40-45 hours per week, including Friday and Saturday availability
Pay: $16-22 per hour
Why Join Our Team?
- Comprehensive Medical Benefits with generous employer contribution
- Earned PTO eligibility
- 401k Plan with Employer Match
- Paid Sick Leave (Allegheny County Paid Sick Leave Act)
- 100% Free College Tuition through our partnership with Point University (earn your MBA online while you grow with us!)
- Tuition Reimbursement
- Flexible Scheduling with day and night shifts available
- Sundays Off
- Team Outings throughout the year
- Scholarship Opportunities up to $2,500 annually
- Free Meals on scheduled workdays
Leadership Development Program Summary:
Our Leadership Development Program is your pathway to becoming a future leader at Chick-fil-A. Over 18-22 months, you'll receive immersive training that prepares you for Director-level roles. This program will equip you with skills in:
- Operations, Marketing, Food Safety, Recruiting, Finance/Accounting, Hospitality, and Community Relations
- Developing essential soft skills like leadership, effective communication, and problem-solving
- A structured learning path that provides hands-on experience across all aspects of the business
- Progression from Team Member to Shift Leader, and ultimately to a Director-level role
You'll work alongside senior leaders and the Owner/Operator, gaining invaluable experience that will help shape your leadership journey. Upon completion, you'll also be prepared to apply for Chick-fil-A Corporate's Leadership Development Program to continue a journey toward hopefully becoming an Owner/Operator yourself.
Role Summary:
The Leadership Development Program (CFACollier LDP) offers hands-on training in both operational and leadership aspects of Chick-fil-A, preparing you to take on Director roles. You'll receive ongoing mentorship, structured soft skills training, and gain experience across various facets of our business through rotations over 20-22 months. Successful candidates can expect two promotions during the program and will be ready for the next level of leadership upon completion.
Key Responsibilities & Expectations:
- Perform assigned duties across all roles (Team Member, Shift Leader, Team Leader) during training
- Complete training and coursework on schedule
- Lead by example and adhere to Chick-fil-A quality and operational standards
- Supervise, coach, and mentor other team members
Required Skills:
- Bachelor's Degree in a business-related major (e.g., Accounting, Management, Marketing, Finance)
- Minimum 40 hours per week availability
- Ability to work flexible hours, including Fridays, Saturdays, and holiday periods
- Prior Chick-fil-A experience preferred
- Ability to meet physical demands (e.g., standing for up to 9 hours, lifting up to 50 lbs)
- Strong planning, communication, and problem-solving skills
- Proficiency with technology tools (e.g., Microsoft Office, Slack, Google Drive)
- ServSafe Certification or ability to obtain certification within 60 days of employment
Ready to Grow With Us?
- If you are ready to build a career, develop your leadership skills, and be part of an exceptional team that values growth and community, apply today!
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
