What are the responsibilities and job description for the Branch Manager position at River Bank?
JOB REQUIREMENTS: Position Summary: The Branch Manager is responsible
for the day-to-day operations of the branch by ensuring effective and
efficient operations, quality customer service and compliance with
existing regulations and policies. The Branch Manager is also
responsible for growing loans and deposits at their assigned branch, as
well as facilitating communication between management, various
departments and employees through oversight, guidance, and training.
Duties and Responsibilities: 1. Responsible for all responsibilities
outlined in the Universal Banker job description. 2. Oversee staffing of
assigned branch and ensure all areas are adequately covered to ensure
smooth operations and meet the needs of customers. 3. Acts as the first
point of contact for staff regarding questions on account titling,
products, policies, procedures, and addressing customer concerns as they
arise. 4. Understand and support all bank-wide initiatives in a positive
manner. 5. Develop and maintain proficiency with job-related systems and
equipment utilized. 6. Keeps up to date on River Bank\'s products,
services, policies, and procedures to be a valuable resource at assigned
branch. 7. Assess risk when making exceptions to policies and procedures
as warranted by executing sound decision making. 8. Support staff at
assigned branch in developing sales and service skills that build
positive relationships with customers and promote needs-based selling.
branch activity including number of transactions, volume, teller errors,
teller overages and shortages, teller and loan cross sells and new
accounts. 11. Actively develops team through continuous coaching and
training on site, scheduling additional training with the Training
Department as necessary. 12. Works with Human Resources to develop
coaching and performance improvement plans as warranted to ensure
employees receive the support they need to be successful in their roles
at the first sign of performance falling below expectations. 13.
Actively participates in the completion of performance reviews with
employees by assigned deadline. 14. Recognizes areas in need of support
and actively proposes solutions to Management and Human Resources as
warranted; assisting with the development of tools as needed. 15.
Maintains control over audit procedures to ensure compliance with
controls and reports any weaknesses to the President or Chief
Administrative Officer (CAO). 16. Responsible for overseeing the
security and safety of the branch by continuously training on security
and safety policies and procedures, reporting any areas of concern to
the Security Officer. 17. Responsible for interviewing, hiring, and
training new employees with the assistance of the Human Resources and
Training departments. 18. Responsible for ensuring termed employees are
immediately removed from building access and bank systems. 19. Support
Community Reinvestment Act (CRA) by actively participating in bank
sponsored and community events or organizations. 20. Assess branch
maintenance needs and report findings to maintenance. 21. Responsible
for the timely reviewing of employee timecards and payroll changes, as
well as additional employee paperwork as needed. 22. Other duties as
assigned. Work Environment/Physical Demands: Work is performed largely
in an office environment, during normal business hours. Deadline
pressure is an integral part of the job. Regular mental and visual
concentration for computer usage and reading complex and technical
compliance information is required. Position will alternate between
walking, sitting, standing, stooping, bending, and occasional lifting up
to 50 pounds of office supplies and/or documents throughout work shift.
Establish and maintain relationships with individual or business
customers or provid assistance with problems these customers may
encounter. Plan, direct, or coordinate the activities of workers in
branches, offices, or departments of establishments, such as branch
banks, brokerage firms, risk and insurance departments, or credit
departments. Network within communities to find and attract new
business. \*\*\*\*\* OTHER EXPERIENCE AND QUALIFICATIONS:
Requirements: 1. High School diploma or GED. 2. Three years experience
and/or training in a banking environment. 3. Ability to take initiative
and prioritize tasks; good time-management, problem prevention, and
problem-solving skills. 4. Knowledgeable of financial institution laws
and regulations. 5. Excellent attention to detail and organizational
skills. 6. Strong leadership skills. 7. Ability to deal with stressful
situations, work effectively with high workloads and display a positive,
professional appearance/attitude. 8. Ability to maintain confidentiality
of sensitive information. Desired Knowledge, Skills, and Abilities: 1.
Associate or Bachelor degree in Finance, Business, or a related field.
River Bank and employee development. 5. Skills in building strong
working relationships with coworkers. 6. Ability to work independently
and prioritize projects. 7. Strong written and oral communication
skills. 8. Proficiency with various computer software programs. 9.
Strong sales skills. \*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
https://riverbank.biz/employment-opportunities.html
for the day-to-day operations of the branch by ensuring effective and
efficient operations, quality customer service and compliance with
existing regulations and policies. The Branch Manager is also
responsible for growing loans and deposits at their assigned branch, as
well as facilitating communication between management, various
departments and employees through oversight, guidance, and training.
Duties and Responsibilities: 1. Responsible for all responsibilities
outlined in the Universal Banker job description. 2. Oversee staffing of
assigned branch and ensure all areas are adequately covered to ensure
smooth operations and meet the needs of customers. 3. Acts as the first
point of contact for staff regarding questions on account titling,
products, policies, procedures, and addressing customer concerns as they
arise. 4. Understand and support all bank-wide initiatives in a positive
manner. 5. Develop and maintain proficiency with job-related systems and
equipment utilized. 6. Keeps up to date on River Bank\'s products,
services, policies, and procedures to be a valuable resource at assigned
branch. 7. Assess risk when making exceptions to policies and procedures
as warranted by executing sound decision making. 8. Support staff at
assigned branch in developing sales and service skills that build
positive relationships with customers and promote needs-based selling.
- Continuously develops new and existing customer relationships;
branch activity including number of transactions, volume, teller errors,
teller overages and shortages, teller and loan cross sells and new
accounts. 11. Actively develops team through continuous coaching and
training on site, scheduling additional training with the Training
Department as necessary. 12. Works with Human Resources to develop
coaching and performance improvement plans as warranted to ensure
employees receive the support they need to be successful in their roles
at the first sign of performance falling below expectations. 13.
Actively participates in the completion of performance reviews with
employees by assigned deadline. 14. Recognizes areas in need of support
and actively proposes solutions to Management and Human Resources as
warranted; assisting with the development of tools as needed. 15.
Maintains control over audit procedures to ensure compliance with
controls and reports any weaknesses to the President or Chief
Administrative Officer (CAO). 16. Responsible for overseeing the
security and safety of the branch by continuously training on security
and safety policies and procedures, reporting any areas of concern to
the Security Officer. 17. Responsible for interviewing, hiring, and
training new employees with the assistance of the Human Resources and
Training departments. 18. Responsible for ensuring termed employees are
immediately removed from building access and bank systems. 19. Support
Community Reinvestment Act (CRA) by actively participating in bank
sponsored and community events or organizations. 20. Assess branch
maintenance needs and report findings to maintenance. 21. Responsible
for the timely reviewing of employee timecards and payroll changes, as
well as additional employee paperwork as needed. 22. Other duties as
assigned. Work Environment/Physical Demands: Work is performed largely
in an office environment, during normal business hours. Deadline
pressure is an integral part of the job. Regular mental and visual
concentration for computer usage and reading complex and technical
compliance information is required. Position will alternate between
walking, sitting, standing, stooping, bending, and occasional lifting up
to 50 pounds of office supplies and/or documents throughout work shift.
Establish and maintain relationships with individual or business
customers or provid assistance with problems these customers may
encounter. Plan, direct, or coordinate the activities of workers in
branches, offices, or departments of establishments, such as branch
banks, brokerage firms, risk and insurance departments, or credit
departments. Network within communities to find and attract new
business. \*\*\*\*\* OTHER EXPERIENCE AND QUALIFICATIONS:
Requirements: 1. High School diploma or GED. 2. Three years experience
and/or training in a banking environment. 3. Ability to take initiative
and prioritize tasks; good time-management, problem prevention, and
problem-solving skills. 4. Knowledgeable of financial institution laws
and regulations. 5. Excellent attention to detail and organizational
skills. 6. Strong leadership skills. 7. Ability to deal with stressful
situations, work effectively with high workloads and display a positive,
professional appearance/attitude. 8. Ability to maintain confidentiality
of sensitive information. Desired Knowledge, Skills, and Abilities: 1.
Associate or Bachelor degree in Finance, Business, or a related field.
- Five years experience and/or training in a banking environment. 3.
River Bank and employee development. 5. Skills in building strong
working relationships with coworkers. 6. Ability to work independently
and prioritize projects. 7. Strong written and oral communication
skills. 8. Proficiency with various computer software programs. 9.
Strong sales skills. \*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
https://riverbank.biz/employment-opportunities.html