What are the responsibilities and job description for the Bank Operations Associate I position at River Bank?
JOB REQUIREMENTS: We invite you to join River Bank as a full-time
Operations Associate I in Stoddard! That\'s about 15 minutes from the
southside La Crosse area. We offer comprehensive training and provide
all the tools you need to start and grow your banking career. At River
Bank, you\'re not just a number, you\'ll be a valued member of our team
across 14 community locations. Schedule: Monday - Friday rotating
between 8:00am-4:30pm and 9:00am-5:30pm. Position Summary: The
Operations Associate I is responsible for providing customer service
support to internal coworkers and external customers. This position is
responsible for processing and balancing activities, including data
entry to facilitate daily operations, initiating and processing wire
requests, processing exemption items and monitoring account
reconciliations. Duties and Responsibilities: \*Handles NSF/Exception
Item Processing, Foreign Item processing, Dormant check handling,
Research Requests and other duties as needed. \*Provide support to
branch staff; point of contact for escalation of operational issues.
\*Provide debit card support to branch staff and customers and perform
card maintenance. \*Reviews daily reports pertaining to transaction
activity and fraud monitoring. \*Completes incoming and outgoing
domestic and international wire transfer requests. \*Provide customer
support for Business and Retail Online Banking and Mobile Banking
applications. \*Responsible for CheckFree and Enfact case management.
\*Responsible for review of Mobile and Merchant Capture deposits.
\*Process mail, print and stuff notices and statements for customers.
\*Follows policies and procedures; completes tasks correctly and on
time; supports the Bank\'s goals and values. \*Provides effective
customer service and assists in resolving problems within given
authority. \*Ensures compliance with all Bank policies and procedures,
as well as applicable state and federal banking regulations including
but not limited to: BSA and OFAC requirements, Regulation E, Regulation
GG, and ACH Rules. \*Other duties as assigned. Position Requirements:
\*High School diploma or GED. \*Customer service experience. Desired
Knowledge, Skills, and Abilities: \*Prior banking experience.
\*Excellent verbal and written communication skills. \*Ability to
organize and prioritize workload. \*Excellent computer skills. \*Ability
to problem solve independently and work well under pressure. \*Strong
attention to detail. River Bank provides a diverse and inclusive work
environment. We are an equal opportunity employer dedicated to hiring
individuals with disabilities and protected veterans. EOE M/F/D/V.
\*\*\*\*\* APPLICATION INSTRUCTIONS: E-Mail a Rsum:
Application@riverbank.biz Apply Online:
https://riverbank.biz/employment-opportunities.html
Operations Associate I in Stoddard! That\'s about 15 minutes from the
southside La Crosse area. We offer comprehensive training and provide
all the tools you need to start and grow your banking career. At River
Bank, you\'re not just a number, you\'ll be a valued member of our team
across 14 community locations. Schedule: Monday - Friday rotating
between 8:00am-4:30pm and 9:00am-5:30pm. Position Summary: The
Operations Associate I is responsible for providing customer service
support to internal coworkers and external customers. This position is
responsible for processing and balancing activities, including data
entry to facilitate daily operations, initiating and processing wire
requests, processing exemption items and monitoring account
reconciliations. Duties and Responsibilities: \*Handles NSF/Exception
Item Processing, Foreign Item processing, Dormant check handling,
Research Requests and other duties as needed. \*Provide support to
branch staff; point of contact for escalation of operational issues.
\*Provide debit card support to branch staff and customers and perform
card maintenance. \*Reviews daily reports pertaining to transaction
activity and fraud monitoring. \*Completes incoming and outgoing
domestic and international wire transfer requests. \*Provide customer
support for Business and Retail Online Banking and Mobile Banking
applications. \*Responsible for CheckFree and Enfact case management.
\*Responsible for review of Mobile and Merchant Capture deposits.
\*Process mail, print and stuff notices and statements for customers.
\*Follows policies and procedures; completes tasks correctly and on
time; supports the Bank\'s goals and values. \*Provides effective
customer service and assists in resolving problems within given
authority. \*Ensures compliance with all Bank policies and procedures,
as well as applicable state and federal banking regulations including
but not limited to: BSA and OFAC requirements, Regulation E, Regulation
GG, and ACH Rules. \*Other duties as assigned. Position Requirements:
\*High School diploma or GED. \*Customer service experience. Desired
Knowledge, Skills, and Abilities: \*Prior banking experience.
\*Excellent verbal and written communication skills. \*Ability to
organize and prioritize workload. \*Excellent computer skills. \*Ability
to problem solve independently and work well under pressure. \*Strong
attention to detail. River Bank provides a diverse and inclusive work
environment. We are an equal opportunity employer dedicated to hiring
individuals with disabilities and protected veterans. EOE M/F/D/V.
\*\*\*\*\* APPLICATION INSTRUCTIONS: E-Mail a Rsum:
Application@riverbank.biz Apply Online:
https://riverbank.biz/employment-opportunities.html