Sales Representative

SALES REPRESENTATIVE JOB DESCRIPTION

Mission of the Role (What you will be doing)

The mission of the role of the Sales Representative is to achieve/exceed their sales plan. Revenue production will come from new business development, growth within the existing customer base, and by executing against the clients Sales Playbook to provide complete value-added packaging and manufacturing solutions that reduce customers’ total cost of packaging. This will result in top-line revenue growth, customer acquisition and retention, profitability, and expansion of clients footprint in the customer segments we serve. The Sales Representative will sell the clients way, pairing proven programs and full breadth of core product categories and service capabilities to meet and exceed sales growth targets to set the standard for sales excellence.

Key Duties & Accountabilities (Primary responsibilities & quantifiable measurements)

• Achieve revenue and GP$ goals
• Call on target, current and prospective customers consistent with our ideal customer profile to generate sales, improve market share, and increase revenue and GP$
• Lead with programs to achieve program (PMP and Managed Services) goals
• Achieve a balanced product category mix that includes Corrugated, Foam, Labels, Thermoforming, Packaging Materials, Direct Contact Packaging Films, Equipment, Jan-San, Chemicals, Retail and Misc. Items.
• Sell accounts on the basis of service and problem-solving by offering solutions to improve customer methods and procedures
• Implement price increases promptly to achieve gross profit goals by making every effort to sell products and value-added services at an optimal profitability point.
• Maintain a sales pipeline sufficient to support sales goals

Essential Functions (Essential/secondary functions that support the primary responsibilities)

• Build customer relationships by building trust, demonstrating reliability and creating and delivering customer solutions with a sense of urgency
• Develop and maintain strategic account plans for top customers and prospects
• Keeps management informed by providing timely reports, work plans and territory analyses as appropriate
• Assist credit department in collection of past due invoices, monitor slow moving inventory
• Stay up to date on product knowledge
• Maintain cooperative relationships with internal customers

Core Values (Behaviors and values that are essential to be successful in our environment)

• People First - Fosters culture that prioritizes trust and respect, focuses on well-being, growth and development of employees, emphasizes collaboration and honest, open and direct communication, is accountable for actions
• Unique Customer Solutions - Listens to customers and understands their unique needs, goes above and beyond to deliver innovative customer solutions, demonstrates an entrepreneurial mindset
• Passion to Serve - Responds quickly to customer needs, delivers on commitments, exhibits a sense of urgency, demonstrates a commitment to making a positive impact on customers, employees and communities, embraces empathy, integrity and compassion in all interactions
• Agility - Quickly adapts to changing customer needs and market dynamics, demonstrates and encourages creativity, flexibility and intelligent risk taking, embraces forward progress and change, open to new ideas
• Growth Focus - Results driven, continuously drives profitable growth, not satisfied with status quo, continuously seeks improvement, embraces stretch goals

Educational/Training Requirements/Experience (What your background should look like)

• BA/BS degree
• Experience in a sales role preferred
• Experience in distribution and or manufacturing preferred

Minimum Skills, Knowledge & Ability Requirements

• Superb interpersonal skills, including the ability to build rapport quickly with customers and suppliers
• Understanding of sales process and dynamics
• Strong organizational skills; ability to prioritize tasks
• Demonstrated initiative in personal professional development
• Basic arithmetic including gross profit calculations
• Attention to detail and accuracy
• Proficiency in Microsoft Office including Excel, Word, PowerPoint and Outlook
• Ability to communicate effectively in writing, verbally over the phone, and in person, at our own site and at customer or 3rd party sites