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Rapid Rehousing - Case Manager

Rising Ground, Inc.
Queens, NY Full Time
POSTED ON 9/8/2025 CLOSED ON 1/1/2026

What are the responsibilities and job description for the Rapid Rehousing - Case Manager position at Rising Ground, Inc.?

About Rising Ground

Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 72,000 individuals annually. We do this through 101 programs across 138 sites, throughout New York City and Westchester. Our strong belief and commitment to diversity is shown not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in New York City.

About the Role 

Rapid Rehousing for Young Adults is a solution to homelessness designed to help young adults aged 18-24 quickly exit homelessness to permanent housing. The program provides rental assistance and support services that are tailored to the unique needs of the young person. The Case Manager will provide case management to a case load of 12-15 youths in the Rapid Rehousing Program.

What You’ll Do

• Complete intake process with youth according to established guidelines and make appropriate contact with and/or referrals to other agencies.

• Complete all need assessments.

• Develop individualized service plans for each youth and update monthly.

• Facilitate, develop, and take part in skill building groups.

• Make referrals for outside services when needed such as substance abuse, mental health, etc.

• Lead intakes, treatment team meetings and discharge planning meetings.

• Provide crisis intervention to youth in their apartments and mediate roommate issues as needed.

• Conduct outreach and presentations as needed and as assigned

Your Qualifications

• Bachelor’s degree from an accredited college.

• 2-5 years of experience of working with adolescents.

• Knowledge and understanding of the homeless population.

• Comfortable traveling throughout NYC.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Supervisory Responsibility

No

Work Environment:

Office / Field

Position Type/Expected Hours of Work: 
This is a full-time position. Days and hours of work are Monday through Friday in Queens, NY. Work hours options are 9:00 am - 5:00 pm, 9:30 am - 5:30 pm, 10 am - 6 pm.

Additional Requirements: 

  • Authorized to work in the U.S.
  • Ability to work in-person in New York City (NY) for at least 3 days or more per week.
  • Ability to travel to other Rising Ground sites (if required)

Equal Employment Opportunity Statement

It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

Salary : $55,000 - $57,000

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