What are the responsibilities and job description for the Scheduling Coordinator position at Rigdon Inc.?
Scheduling Coordinator – Remote
Rigdon is looking for a motivated Scheduling Coordinator to manage day-to-day operations, fleet management, and customer service for our clients across Texas Market. You’ll own account profitability by keeping schedules, technicians, and resources running smoothly.
Key Responsibilities:
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- Manage Schedules: Anticipate conflicts, allocate resources efficiently, and ensure timely service.
- Communicate: Notify clients and technicians of schedule changes; keep everyone informed.
- Track Technicians: Use GPS to monitor progress and address deviations quickly.
- Forecast & Manage Supplies: Ensure technicians have the materials they need.
- Analyze Data: Track scheduling trends and provide insights for improvements.
- Support Marketing: Monitor demand patterns and collaborate to expand business.
- Financial Oversight: Close jobs, invoice accurately, process payments, and follow up on balances.
- Payroll Support: Generate reports and assist with payroll processing.
- Problem-Solve & Improve: Implement process improvements and tackle challenges proactively.
- Stay Current: Keep up with industry trends and best practices.
- Other tasks as assigned
What We’re Looking For:
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- Strong organization, multitasking, and communication skills
- Proficiency with scheduling software and GPS tracking systems
- Analytical mindset with financial basics
- Customer-service oriented, proactive problem solver
- Ability to adapt and work under pressure
- Previous scheduling, coordination, or fleet management experience preferred
- Up-to-date laptop/desktop fast, reliable internet (direct connection required)
Perks & Conditions:
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- Fully remote
- Occasional after-hours availability may be required
- Phone equipment provided by Rigdon
Benefits:
- Eligible for benefits after completing a 60-day probationary period.
- Up to 80 hours of paid time off per year (prorated in the first year).
- Company-subsidized health insurance.
Join our team and become the voice of Rigdon to our valued clients. If you have strong organizational skills, detail-oriented, problem solving abilities, are proactive, and thrive in a remote work environment, we encourage you to apply. Help us provide exceptional service and support to our field technicians and customers while enjoying working from home. Apply now to be a part of the Rigdon team.
Salary : $21