What are the responsibilities and job description for the Route Driver - Waterfall position at Richard K Newman & Associates?
Waterfall Cleaners is looking for full-time Route Drivers to join our close-knit team. We are a customer-focused group that provides reliable dry-cleaning and laundry services, ensuring seamless delivery and pickup with an emphasis on safety, efficiency, and exceptional service.
To the right Route Driver candidate, we offer:
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Compensation starting at $18.00 per hour up to $20.00 on a full-time basis
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Paid Time Off
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Paid Holidays
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Health, Vision, and Dental Insurance
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401 (k) with matching employer contributions
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Company-provided uniforms
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Technical training
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50% off Employee cleaning discount
The successful Route Driver will have a professional demeanor, build strong customer relationships, and be adaptable to flexible schedules. The successful Route Driver who becomes a part of our growing team will be responsible for the following:
Responsibilities for Route Drivers
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Develop a deep understanding of designated routes and safely operate company vehicles while adhering to traffic laws
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Scan, load, deliver orders to customers’ homes/businesses, and pick up new items, following specific notes and locations
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Promptly drop off picked-up customer bags at assigned locations
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Actively solicit new customers, build rapport, ask for referrals, and go door-to-door to meet or exceed sales goals
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Manage daily routes efficiently, rearrange as needed for new customers or issues, and find solutions with minimal oversight
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Conduct daily vehicle maintenance checks, report issues, complete weekly reports, and clean the vehicle weekly
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Greet customers professionally by name when possible, communicate via in-person, text, or phone to resolve questions or concerns
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Follow up personally with customers who miss scheduled pickups and collaborate to resolve item issues
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Cross-train in multiple roles, work cooperatively with the team, and adapt to various responsibilities
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Ensure accurate order processing, verify orders before delivery, and comply with policies and safety regulations
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Participate in training and perform other duties as assigned
Qualifications for Route Drivers
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Experience in driving and delivery in a fast-paced, customer service environment
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Must be able to work a flexible schedule including potential overtime, Mondays-Saturdays (store hours: Mon-Fri 7 AM-6 PM, Sat 8 AM-6 PM)
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Professional appearance, punctuality, and ability to handle physical demands like lifting and carrying garments
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Valid driver's license with a clean record and ability to navigate local roadways
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Excellent problem-solving skills and attention to detail with customer garments
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Previous sales or route development experience preferred, but not required; must be 18 or older
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Bilingual in Spanish is a plus, but not required
We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Salary : $20