What are the responsibilities and job description for the Customer Service Event Staff, Virginia Tech position at Rhino Sports and Entertainment Services?
Rhino Sports, a division of REVELxp, is hiring Customer Service Event Staff to support Virginia Tech athletic events and other campus events in the Blacksburg area.
REVELxp is the national market leader in game day experiences and hospitality. We work with more than 100 major teams and sporting events nationwide, creating memorable fan experiences through hospitality, operations, and event support.
At Rhino Sports, we provide event staffing personnel to local venues and are looking for reliable, friendly, and professional individuals to join our team. This is a part-time, event-based position, which means you can pick up shifts that fit your schedule. Whether you are looking for extra income, flexible work, or experience in the sports and entertainment industry, this is a great opportunity to be part of exciting live events.
Responsibilities
Customer Service Event Staff may work in positions such as:
- Ushers
- Ticket Scanners
- Guest Services
Team members are responsible for helping create a safe, organized, and welcoming environment for guests by:
- Greeting and assisting guests in a friendly and professional manner
- Scanning tickets and directing guests to proper entrances or seating areas
- Providing wayfinding and answering questions
- Assisting with parking and traffic flow
- Monitoring assigned areas and reporting issues to supervisors
- Delivering excellent customer service throughout the event
Requirements
- Must be at least 18 years old
- Must be able to successfully complete a criminal background check
- Must have reliable transportation
- Must be available to work weekends and event-based schedules
- Must be able to stand for long periods, including outdoors and in varying weather conditions
- Strong customer service and communication skills required
- Previous customer service experience preferred
Pay
Hourly Rate: Starting at $14.50/hour
Additional Information
Travel opportunities may be available for select football games, regional concerts, and NASCAR events.
Rhino Sports and REVELxp are equal opportunity employers that value diversity. Employment decisions are based on qualifications, merit, and business needs. Candidates must be authorized to work in the United States and successfully pass a criminal background check.
DCJS: 11-15023
Pay: From $14.50 per hour
Work Location: In person
Salary : $15