Banking Center Manager

Location: On site at the specified location.

Hours: Monday - Thursday 9AM - 4:00PM, Friday 9AM - 5PM

Summary: This role oversees the sales, production, profitability, and regulatory compliance of a banking center, ensuring delivery of quality and timely customer service.

Responsibilities Include

• Strategic leadership: Coaching and managing the team to execute initiatives, modeling company culture, and engaging with the community.
• Sales and business development: Implementing advice-driven sales processes, coaching sales activities, and building client relationships.
• Client experience: Providing excellent service and resolving issues promptly.
• Team management: Recruiting, training, developing, and motivating staff; conducting performance evaluations; fostering teamwork.
• Compliance and risk management: Ensuring adherence to regulations, policies, and internal controls; executing risk mitigation practices.
• Operational efficiency: Monitoring operational metrics, managing expenses, and partnering with operational teams.
  
  

Supervisory responsibilities: Directing personnel, including hiring, training, performance assessment, and addressing employee concerns.

Qualifications: Bachelor's degree or equivalent experience; 2-4 years related experience preferred.

Skills: Proficiency in Microsoft Office, Salesforce, and ability to meet background and regulatory requirements.