Demo

Site Operations Support Technician - Printers

Revolution Technologies
York, NY Contractor
POSTED ON 6/7/2026
AVAILABLE BEFORE 7/6/2026

*** NO C2C ***

*** Only W-2 ***

*** Contract will likely renew for several years ***

*** USC or GC Holders Only ***


We are seeking an experienced Printer Break/Fix & Tier 2 Support Technician to provide expert-level service for VIP users. Candidates must have hands-on printer break/fix experience and strong Tier 2 support skills.


Key Responsibilities:

  • Provide on-site printer support for VIP users.
  • Act as a Tier 2 escalation point for critical printer issues.
  • Manage tickets within the customer helpdesk system.
  • Troubleshoot printer issues directly with end-users.
  • Coordinate with tech support to diagnose issues and dispatch technicians.
  • Ensure prompt resolution and maximum device uptime.
  • Assist with training and user education as needed.
  • Deliver exceptional customer service.


Requirements:

✔ Proven hands-on printer break/fix experience

✔ Strong Tier 2 printer support background

✔ Helpdesk ticketing system experience

✔ Excellent troubleshooting and communication skills

Hourly Wage Estimation for Site Operations Support Technician - Printers in York, NY
$22.00 to $27.00
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