What are the responsibilities and job description for the Inside Sales position at Reviva?
Job description
At REVIVA we are looking for a talented individual driven to work on a team in a fast - paced environment dedicated to excellence and superior customer satisfaction. We have provided high quality re-manufactured diesel and gas engines and components for over 75 years. Family owned and operated company that has grown into the largest independently owned and operated engine re-manufacturer in North America. We have an Inside Sales Agent opening at our Company Headquarters, conveniently located off 694 and University Avenue in Fridley, MN
Summary:
The Inside Sales Agent is the main "go to" person for Reviva customers and the role performs the below activities: In this exciting role, you'll directly impact our bottom line. You'll leverage your communication skills to handle inbound inquiries, craft compelling quotes, and nurture customer relationships. By collaborating with Account Managers, you'll guide customers through the sales journey and close deals.
Responsibilities
- As first line of contact with customer, answer all engine inquiries via phone and email
- Generate quotes and send to customer via email.
- Place customer orders.
- Assist Business Development Managers with invoices, tracking and general order information.
- Work with internal teams to help the company initiatives win new business.
- Provides customer service relative to quotes, orders, invoices, and product shipments.
Background / Experience
- High School degree; prefer Associates degree. Prior customer experience a plus.
- Experience working with Sales Force or similar type of computer system.
- Organized, flexible with the ability to learn different tasks quickly.
- Experience or ability to learn engine business.
- Self-starter with excellent time management, multi-tasking, and organizational skills.
- Strong work ethic and sense of integrity, and trustworthiness.
- Effective presence on phone or email with customers
Salary: $50, $55,000.00 per year
You will be sitting at a desk operating the computer system and answering phone calls and emails for extended periods of time.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Education
Preferred
- Bachelors or better
Behaviors
Preferred
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Salary : $55,000