Retro Fitness Front Desk Employee

About the Role

The Front Desk employee is the face of our Retro Fitness outlet, providing a positive experience for every member who walks through the door. We're looking for someone with great communication skills and a team-oriented attitude.

Responsibilities

• Greet and check in members as they arrive
• Resolve member issues efficiently
• Sell memberships and retain existing ones
• Follow up with prospects
• Sell merchandise such as smoothies and gym gear
• Maintain a safe and clean environment
• Complete tasks assigned by management

Requirements

• Positive and upbeat personality
• Effective communication skills
• Able to multitask
• Customer service oriented
• Punctual and responsible
• CPR/AED training preferred
• Prior sales experience in retail preferred

Work Environment

Our working environment is inside the Retro Fitness Outlet, with varying hours including mornings, evenings, and weekends.

Direct Report

This position reports directly to the Retro Fitness General Manager.

Retro Fitness Mission Statement

We strive to provide a consistent and innovative customer experience, helping our members achieve their health and fitness goals.