What are the responsibilities and job description for the Wellness Studio - Sales & Client Service Representative position at Restore Hyper Wellness?
Sales & Client Service Representative
Restore Hyper Wellness® | Mountain Brook, AL
Are you passionate about health and wellness and confident in sales? Join Restore Hyper Wellness in Mountain Brook, voted Best Wellness Center in Birmingham in 2024 and 2025, and help people improve their health, recovery, performance and overall well-being.
Our locally owned Mountain Brook studio opened in December 2021 and serves hundreds of clients each month. We're looking for energetic, relationship-oriented part-time Sales & Client Service Representatives who enjoy helping people while also being motivated to achieve sales goals.
If you enjoy meeting new people, asking great questions, recommending solutions and confidently closing a sale when you've identified the right fit, we'd like to meet you.
What You'll Do
- Build relationships: Welcome clients, learn their wellness goals and create an exceptional experience
- Convert first-time clients: Understand their needs, explain Restore's services and confidently recommend appropriate memberships and packages
- Drive sales: Achieve individual and team membership, package and service sales goals
- Guide client wellness: Help clients develop personalized wellness plans, including appropriate services and recommended frequencies
- Become a Restore expert: Develop strong working knowledge of Restore's services, products and wellness benefits
- Follow up: Proactively communicate with leads and clients by phone, text and email to answer questions, schedule visits and support membership growth
- Support member engagement: Help existing members maximize the value of their memberships through appropriate services and consistent rebooking
- Support studio operations: Schedule appointments, process transactions and help maintain a clean, welcoming and professional studio
- Represent Restore: Embody our values and create a positive, energetic environment for clients and teammates
Studio Work Hours:
- Weekdays: 9:30 am-7:15 pm
- Saturdays: 8:30 am–5:15 pm
- Sundays: 11:30 am–4:15 pm
- Flexible part-time scheduling - day shift or evening shift
What We're Looking For
- 1–2 years of successful sales, membership, retail, hospitality or client-service experience preferred
- A genuine interest in health, wellness and helping others improve their quality of life
- Comfortable initiating conversations, making recommendations and asking for the sale
- Goal-oriented and motivated by achieving measurable results
- Excellent interpersonal and communication skills
- Dependable, organized and able to manage multiple priorities
- Coachability and willingness to learn and consistently apply Restore's proven client-engagement and sales processes
- Comfortable using POS, CRM and scheduling technology
- High school diploma required; college coursework or equivalent relevant experience preferred
- Availability for required afternoon/evening and weekend shifts
Why Join Restore?
- Competitive hourly pay plus performance incentives
- Comprehensive training and ongoing coaching
- Complimentary and discounted Restore wellness services
- Flexible part-time scheduling
- Opportunities for advancement as our business grows
- Positive, team-oriented environment
- The opportunity to help people feel better and live healthier lives every day
About Restore
Restore Hyper Wellness is a leading provider of proactive wellness services in the United States. Our mission is to make Hyper Wellness® accessible, affordable and fun—helping people feel better and do more of what they love.Our Mountain Brook studio was voted Best Wellness Center in Birmingham in 2024 and 2025 by the About Town Readers' Choice Awards.