What are the responsibilities and job description for the Database Administrator position at Resourcesoft, Inc.?
Job Details
Requirements:
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7 or more years of experience in combined IT and business environments.
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Proficiency in IT service management frameworks (ITIL, COBIT) and governance processes.
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Experience with business analysis methodologies and requirements gathering techniques.
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Experience with financial management principles (budgeting, cost analysis, ROI calculations).
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Experience with project management principles and lifecycle methodologies (PMP, CBAP, or ITIL certification preferred).
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Experience with data analysis and reporting tools and techniques.
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Excellent verbal and written communication skills.
Responsibilities:
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Serve as IT demand manager and primary liaison between IT and business units.
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Collect and document business requirements from stakeholders across all organizational units.
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Assess and analyze demand patterns and evaluate feasibility against technical constraints.
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Categorize and prioritize demands by urgency, complexity, and strategic alignment.
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Maintain the demand pipeline, managing competing priorities and resource conflicts.
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Develop continuous improvement workflows and enhancement tracking systems.
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Create user guides, process documentation, and self-service resources.
Founded in 1999, Resourcesoft, Inc. is a leading Technology Consulting and Professional Services organization. Headquartered in Marlborough, MA, the company serves the technology needs of its clients nationwide. Resourcesoft has often been recognized by prominent rating agencies for its exemplary growth and stability. With over two decades of industry experience, the Company has evolved as a front runner in enabling project optimization. We partner with leading organizations to provide technology solutions within the financial, insurance, education, government, publishing, healthcare and pharmaceutical domains. We take pride in mentoring a workforce that is well positioned to respond to the emerging IT trends and needs. With the employees at the crux of every business endeavor, our success is driven by our expertise in pairing the right talent with the best jobs in the technology sector. We forge long term, personalized relationships with our employees to advance their career to the next level. We engage them in technology centric client projects that provide opportunities for them to evolve, innovate and deliver world class products and services. Our career opportunities offer challenging assignments and exposure to emerging and cutting edge technologies. We are committed to providing our employees with the tools necessary to accelerate their career progression, while maintaining a healthy, work-life balance. We are deeply committed to providing a workplace ambience that is both challenging and fulfilling.
Resourcesoft is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
For more information about Resourcesoft and our services, please visit our website.
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