What are the responsibilities and job description for the Accounts Receivable Specialist position at Resource Label Group?
We are seeking an Accounts Receivable Specialist. In this role, you are responsible for ensuring the company maintains healthy cash flow, keeps track of outstanding debts and minimizes the risk of financial discrepancies. This role reports to the Corporate Credit Director.
Responsibilities
Responsibilities
- Receives Accounts receivable data and supporting documentation, i.e. purchase orders, shipping documents, sales tickets, etc. from all domestic business units
- Provide customers with copies of invoices, statements, and supporting documentation as needed
- Monitors customer accounts to identify overdue balances and collection risks; proactively contacting customers to collect past-due invoices
- Resolve billing issues, invoice discrepancies, short payment, and deductions in collaboration with Sales and Customer Service
- Maintains accurate records and control reports at all times with a high level of attention to detail
- Escalate high-risk or severely delinquent accounts according to company policy
- Review and reconcile customer accounts, including application of payments, credits, and adjustments
- Prepares analysis of accounts, as required and completes daily invoicing
- Assists in month-end closing, accounts receivable, and special projects as necessary
- Answers incoming phone calls, providing support and assistance to customers or internal team members as needed
- Prepare weekly sales reports for the Sales Team, highlighting relevant receivables information
- Provide monthly sales reports for the Sales and Management teams, summarizing performance
- Support the Sales Team with any necessary reporting or administrative tasks
- Maintain office inventory, including stationery, office equipment, furniture and other office supplies
- Follow all safety procedures and company policies
- Other duties as assigned
- Associate’s degree or higher in accounting, finance, or a related field preferred
- High school diploma or equivalent required
- 3-5 years of experience in billing/collections required
- Previous experience in accounts receivable, finance, or bookkeeping is preferred
- Proficient in accounting software (e.g. QuickBooks, SAP or similar)
- Strong knowledge of MS Excel and other office software
- Detail-oriented with strong organizational skills
- Excellent communication and interpersonal skills
- Ability to manage multiple tasks and prioritize effectively
- Strong problem-solving skills
- Ability to work independently and as part of a team
- High degree of integrity and professionalism
- Strong attention to detail and accuracy
- Excellent communication and customer service skills
- Good organizational and time management abilities
- Ability to work independently and collaboratively in a team environment