What are the responsibilities and job description for the Head of Sales - Construction Aggregates position at Resource Erectors?
SUMMARY
Responsibility for business development and sales efforts for a surface quarry operation. Reports directly to the Plant Manager. Maintain positive relationships with all customers. Work closely to ensure maximum market penetration at the best possible price, making every effort to develop as many new markets and customers as possible. Assist customers in making the best material selection for each situation. Maintain contact with operations as to material availability and keep them informed of special product needs.
RESPONSIBILITIES
Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedules to call on existing or potential sales outlets and other trade factors.
Prepare quotes as requested. Submits quotes by referring to price lists and product literature.
Cultivates sustained, long-term relationships with the key employees of targeted companies at all appropriate levels.
Required to travel and be in the field calling on customers 75% of time. Regularly meets with customers to strengthen rapport and to address concerns.
Prospecting for new customer opportunities and markets not currently supplied by the company.
Demonstrate proficiency with customer relations management system (CRM) – ensure timely entering of customer requests and enter visit reports.
Regularly attends association meetings related to our industry.
Conducts live presentations and seminars using PowerPoint, webinars, and other communication tools.
Recommends changes in products, service, and policy by evaluating results and competitive developments.
Resolves customer complaints by investigating problems, developing solutions, preparing reports and making recommendations to management.
Attends internal sales, production and credit meetings.
Reports market information with monthly reports -including market dynamic changes, competitive threats, customer forecasting, updates on customer usage, etc.
Coordinates daily orders and projects with plant operations personnel.
Provides historical data by maintaining records for customer sales.
REQUIREMENTS
High School Diploma. Some college coursework. BA or BS preferred.
5 years of progressive experience in successful outside sales. Previous experience with quarrying or open mining is preferred. Will need to be involved in AR collections, as required.
Proven selling skills specifically related to acquiring new business, with the ability to identify unique customer needs. Must have a verifiable history of meeting or exceeding sales quotas.
Strong prospecting/cold calling, solution sales, and rapport-building skills.
Valid driver’s license required and acceptable driving record.
Excellent communication skills with the ability to communicate effectively with a wide variety of audiences.
Proficient knowledge to interpret physical and chemical analysis data specifications and quality control requirements.
Must be motivated, dedicated and a self-starter able to effectively work independently under minimal supervision.
Must be patient, persistent and tenacious with strong organizational skills. Efficient but does not take shortcuts.
Must pass a background check and drug test.