What are the responsibilities and job description for the Medical Receptionist position at Resolve Physical Therapy?
Part-Time Medical Receptionist / Front Desk
Resolve Physical Therapy – Westside Bend, OR
Our front desk isn’t just the first point of contact—it’s the heartbeat of our clinic. Resolve PT is searching for a reliable, warm, and highly organized Front Desk Coordinator to support our team of five physical therapists and help create a smooth, positive experience for every patient who walks through our doors.
If you enjoy being the go-to person, keeping a busy office running seamlessly, and making meaningful connections with patients, this role is truly the center of our clinic.
Schedule:
Monday–Thursday: 7:45am–2:00pm
What You’ll Do
- Welcome every patient with genuine customer service and professionalism
- Manage scheduling for new and returning patients (in person, by phone, email, and text)
- Answer phones, return messages, and coordinate patient flow for a 5-provider team
- Keep our front office organized—scanning, faxing, filing, mail, and general admin tasks
- Collect payments at time of service
- Be comfortable discussing insurance benefits and helping patients understand what their coverage means
- Assist with light marketing tasks such as social media posting, Canva designs, or simple content updates (experience is a plus!)
- Support our therapists and office manager with day-to-day operational needs
What We’re Looking For
- Prior medical receptionist or medical office experience (required)
- Excellent communication and interpersonal skills—you’re friendly, patient, and confident
- Strong multitasking skills with high attention to detail
- Comfortable working independently once trained
- Tech-savvy and confident using Apple products and Google Workspace
- Bonus: Experience with Canva, Instagram, or basic marketing tasks for a business
Why Resolve PT?
- A supportive, upbeat environment where your role truly matters
- A small, tight-knit team that values communication, consistency, and patient care
- A front desk position where you are appreciated and relied upon—not just another admin job
- Predictable hours and work/life balance
Work Environment:
Fully onsite. Primarily desk-based with regular patient interaction. Remote work is not available.
Job Type: Part-time
Expected Hours: 25 per week
Pay: $20.00 - $22.00 per hour
Ready to Apply?
Send us your resume and a short note telling us about yourself and why you’d be a great fit for this position.
Job Type: Part-time
Pay: $20.00 - $22.00 per hour
Education:
- High school or equivalent (Preferred)
Experience:
- Medical receptionist: 1 year (Preferred)
Work Location: In person
Salary : $20 - $22