Overnight Houseperson & Security

Job Description

The Overnight Houseperson & Security is responsible for maintaining the cleanliness, appearance, and overall condition of the hotel during overnight hours while providing a safe and secure environment for guests and associates. This position responds promptly to guest and department requests, maintains public areas and housekeeping spaces, assists with overnight hotel operations, and monitors the property for safety, security, and maintenance concerns.

The ideal candidate is dependable, attentive to detail, comfortable working independently overnight, and able to provide friendly and professional service to guests and team members.

Responsibilities

Houseperson Duties:

• Maintain cleanliness and order throughout hotel public areas, hallways, restrooms, service areas, and other assigned spaces.
• Vacuum rugs, carpets, and upholstered furniture using appropriate equipment.
• Sweep, mop, scrub, wax, and polish floors as needed.
• Dust and polish furniture, fixtures, and metalwork.
• Clean walls, ceilings, and other surfaces as needed.
• Collect and transport soiled linen to designated areas for laundering.
• Receive and distribute clean linen and housekeeping supplies throughout the hotel.
• Restock linen closets and floor pantries to established par levels.
• Maintain housekeeping carts and ensure they are properly stocked and organized.
• Remove trash and soiled linen collected by Room Attendants and transport it to the appropriate location.
• Walk assigned floors at the beginning and end of the shift to collect trash, newspapers, newspaper bags, soiled linen, and other items.
• Deliver towels, cribs, rollaway beds, cots, amenities, and other requested items to guest rooms.
• Assist Room Attendants with heavy lifting, deep cleaning, spring cleaning, and other housekeeping tasks as needed.
• Perform Room Attendant duties when necessary.
• Assist with moving furniture, turning mattresses, placing bed boards, setting up rollaway beds, and other room setup tasks.
• Replenish guest amenities and supplies in floor pantries and housekeeping areas.
• Maintain cleanliness around pool areas and other hotel service areas and remove soiled linen and trash as needed.
• Clean and maintain public areas according to hotel standards and department procedures.
• Promptly report maintenance issues, damages, safety concerns, or other property issues to the appropriate supervisor or department.
• Report lost and found items, missing articles, damaged property, or merchandise concerns to the Housekeeping Supervisor or appropriate manager.
• Respond to guest requests in a friendly, helpful, and professional manner.

Overnight Security Duties:

• Monitor the hotel property and public areas during overnight hours to help ensure the safety and security of guests, associates, and hotel assets.
• Conduct routine walks of assigned areas and identify unusual activity, safety hazards, or security concerns.
• Respond promptly and professionally to guest concerns, disturbances, and other overnight incidents.
• Monitor entrances, exits, hallways, parking areas, and other designated areas as required.
• Report suspicious activity, security concerns, accidents, injuries, or emergencies to management immediately.
• Follow hotel emergency procedures and assist with emergency situations as directed.
• Document and communicate overnight incidents, maintenance concerns, and other important information to management and the appropriate department.
• Ensure doors, restricted areas, and other designated areas are secured according to hotel procedures.
• Maintain a professional and visible presence throughout the hotel during overnight hours.
• Assist with enforcing hotel policies and procedures in a professional and respectful manner.
• Contact emergency services when necessary and notify management according to hotel procedures.
• Complete required security or overnight logs accurately and timely.

General Requirements:

• Must have a valid driver's license.
• Must be able to work overnight shifts, including weekends and holidays as required.
• Must be dependable and able to work independently with limited supervision.
• Must be able to communicate effectively with guests, coworkers, supervisors, and management.
• Must provide friendly, courteous, and professional service at all times.
• Must be able to work effectively as part of a team.
• Must be able to stand, walk, bend, stoop, push, pull, and lift throughout the shift.
• Must be able to lift and move housekeeping supplies, linen, furniture, and other items as required.
• Must follow all hotel safety procedures, housekeeping standards, and company policies.
• Must report to work in the required uniform and adhere to the hotel's dress code policy.
• Must perform other duties as assigned by management.

Pay: $24.00 per hour

Work Location: In person

Salary : $24