What are the responsibilities and job description for the Front Office Manager position at Reserve Hearing Center?
Job Title: Front Office Manager
Company: Reserve Hearing Center
Location: Stow, OH 44224
Job Type: Full-time (Monday through Friday)
Pay: Starting pay $18
Who We Are
Reserve Hearing Center is a multi-generational, family-owned, and locally operated hearing center with a presence in 8 locations throughout Northeast Ohio. We are dedicated to making a positive difference in our patients' lives by delivering hearing services that bring comfort and peace of mind.
Our Mission
We provide the highest quality hearing care to our community by treating patients like family.
Our Values
We are guided by our core values of teamwork, honesty, efficiency, fun, integrity, commitment, and customer satisfaction.
Our Vision
We embrace a growth mindset, keeping our eyes on the future while staying patient focused. Community involvement is at the heart of what we do as we strive to build lasting relationships and improve lives.
Join Our Team
As we continue to grow, we are looking to add quality individuals to our team who share our passion for exceptional hearing care and community impact.
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Job Description:
Reserve Hearing Center is currently seeking a dedicated and organized individual to fill the role of Front Office Manager in the Stow, OH area. The successful candidate will play a crucial role in managing various aspects of the front office, ensuring smooth operations and exceptional patient care.
Responsibilities:
- Greet patients and provide a positive first impression
- Manage patient flow and ensure efficient scheduling of appointments
- Handle a multi-phone system and provide excellent customer service
- Enter and manage data in the electronic filing system
- Collect payments and verify insurance information
- Work in collaboration with the team to maintain a positive and professional environment
- Utilize computer skills and office software systems, including Word, Excel, Email, and scanning/faxing equipment
- Perform administrative and executive support tasks
Qualifications:
- High school degree preferred or equivalent work history
- At least 2 years of experience in Office Management
- Proficient computer skills with knowledge of office software systems
- Excellent customer service skills
- Experience in multi-phone line support
- Strong organizational and multitasking abilities
- Problem-solving, analytical, communication, and interpersonal skills
If you are a motivated individual with the required qualifications and a passion for providing excellent patient care, we invite you to apply for this exciting opportunity.
Job Type: Full-time
Pay: $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $18