Research Scientist I

Job Title: Research Scientist I

Grade: 18

Salary: $61,811 - $70,591

The Research Foundation for Mental Hygiene, Inc. is currently seeking a Research Scientist I, position at OMH working in the division of Office of the Chief Medical Officer and Office of Population Health & Evaluation (OPHE). OMH oversees a variety of initiatives and programs that serve adults with serious mental illness and children and youth with serious emotional disturbance.

OPHE provides data collection, evaluation, data management, analyses, visualization and reporting to support these OMH functions. OPHE also maintains the Psychiatric Services and Clinical Knowledge Enhancement System (PSYCKES) application (an award-winning web-based application designed to support quality improvement and clinical decision making) and is currently in use by provider agencies in New York State as well as state agencies, county governments, health homes and managed care organizations. The PSYCKES application portfolio also include iOS and Android mobile applications as well as the My Collaborative Health Outcomes Information System (MyCHOIS) application, which provides recipients with their own personal treatment history and recovery-oriented resources.

The incumbent of this position will support the OPHE Medical Informatics team. The goals of the Medical Informatics team are to coordinate development and testing of new data and features for the PSYCKES and MyCHOIS applications, provide high quality training and technical support to users, and promote effective implementation strategies for data exchange and interoperability solutions across New York State healthcare settings. incumbent should be highly organized individual with a strong attention to detail, relate well to a diverse group of project stakeholders, and have the ability to work both independently and as a part of a team.

Duties and Responsibilities:

• Establish and maintain systems for recording, tracking, and updating project materials.
• Develop tracking spreadsheets and monthly/quarterly progress reports using Microsoft Word and Excel.
• Send electronic mass mailings.
• Schedule meetings/conference calls; prepare materials for meetings; take detailed minutes and notes.
• Provide support via phone and e-mail to application users and project participants by processing requests for information, investigating and resolving issues reported by users, and updating customer service tracking system.
• Manage requests from both providers and recipients regarding access to the PSYCKES and/or MyCHOIS applications.
• Provide guidance and expertise to other Research Scientists working on the OPHE Helpdesks and serve as liaison between other OMH and OPHE teams to field and resolve questions.
• Participate in quality assurance testing for PSYCKES and MyCHOIS web and mobile applications.
• Track defects and communicate with members of the information technology and data analysis teams.
• Develop and update training materials (e.g., user guides, webinar slides, short how-to videos)
• Schedule Webex online webinars, coordinate and lead training webinars, and provide technical support and assistance during trainings.
• Complete accessibility edits and create website update requests for the Public Information Office (PIO) to maintain the PSYCKES public-facing website with up-to-date training materials, release notes, and announcements.
• Qualitative and quantitative data analysis.
• Support the development of products to disseminate findings, including PowerPoint presentations for conferences, written reports for internal and external (public) distribution, and manuscripts for publication.

Minimum Qualifications:

• Bachelor's degree and two years of professional research experience in an appropriate field or master's degree in an appropriate field may substitute for one year of the experience.
• Appropriate fields include Public Health, Psychology, Sociology, Social Work, or a related social science field, Biostatistics, Economics, Epidemiology.

Preferred Qualifications:

• Experience with Oracle, Adobe and AdobeSign

Work Location: 150 Broadway Menands, NY 12204

To Apply: Submit an application through our website at https://rfmh.applicantpro.com/jobs/. Please note only applications submitted through our website will be considered.

The Mission of the Research Foundation for Mental Hygiene, Inc. (RFMH) is to promote the mental health of all New Yorkers, with a focus on providing hope and supporting recovery for adults with serious mental illness and children with serious emotional disturbances. Applicants with lived mental health experience are encouraged to apply. RFMH is deeply committed to supporting underserved individuals, organizations, and communities. To this end, RFMH is focused on implementing activities and initiatives to reduce disparities in access, quality, and treatment outcomes for underserved populations. A critical component of these efforts is ensuring that RFMH is a diverse and inclusive workplace where all employees' unique attributes and skills are valued and utilized to support the mission of the Agency. RFMH is an equal opportunity/affirmative action employer.

The Research Foundation is a private not-for-profit corporation and is not an agency or instrumentality of the State of New York. Employees of the Research Foundation are not state employees, do not participate in any state retirement system, and do not receive state fringe benefits. Excellent Benefits Package. Affirmative Action/Equal Opportunity Employer - Disabled/Veteran, 41 CFR 60-741.5(a) and 41 CFR 60-300.5(a) compliant.

Salary : $61,811 - $70,591