End User Computing - w/ VMWare

Contingent Worker - End User Computing 2

BILL RATE: Open /HOUR

LOCATION: CHICAGO, IL - on site interview

HYBRID 3 DAYS ONSITE AND 2 DAYS REMOTE

DURATION: 6 MONTH

SELLING POINTS: Package and deploy applications for end user environment. VMWare appstacks vmware UEM/DEM troubleshoot applications installation performance troubleshoot desktop and mobile software applications on call rotation. windows 10/11 powershell python bash bv script vmware horizon

• Package and deploy applications for the end user environment using VMware AppStacks.
• Manage and preserve end user profile settings using VMware UEM/DEM.
• Troubleshoot application installation, performance, and runtime issues across desktop and mobile environments.
• Maintain OS base builds including feature updates, software patches, and vulnerability remediation.
• Lead and support meetings with Business, IT, and Security stakeholders to define requirements and communicate environment changes.
• Identify and drive innovation in the end user experience; challenge legacy processes with data-driven proposals.
• Apply expert-level knowledge of EUC concepts, processes, and procedures to complex technical assignments.
• Design and implement automation solutions within the end user experience space.
• Design, develop, debug, and implement software in support of end user engineering objectives.
• Troubleshoot production issues related to desktop and mobile software applications.
• Resolve systems integration, compatibility, and multi-platform challenges.
• Evaluate and recommend application software packages, integration approaches, and testing tools.
• Provide tactical and strategic input on the overall End User experience roadmap.
• Participate in on-call support rotation per assigned schedule.
• Document changes, policies, procedures, and architecture diagrams.
• Provide cross-training and mentoring to team members.
• Project manage and lead multiple concurrent projects across varying sizes and timelines.

Qualifications:

Technical Skills:

• Demonstrated ability to package applications using VMware AppStacks for VDI environments.
• Ability to configure and manage VMware UEM/DEM for end user profile and environment settings.
• Proven ability to troubleshoot and resolve desktop and mobile application issues in a production enterprise environment.
• Proven experience maintaining OS base builds including security patching and vulnerability remediation.
• Ability to design, write, and deploy automated workflows or scripts that measurably reduce manual effort.

Education and Experience:

• Bachelor s degree in Computer Science, Information Technology, or a directly related field, or a minimum of 4 years of equivalent professional experience.
• Minimum 3 years of hands-on experience supporting Windows desktop OS environments (Windows 10/11 in an enterprise domain).
• Minimum 3 years of experience deploying applications across enterprise desktops using modern tools.
• Minimum 3 years of experience writing and maintaining scripts in PowerShell, Python, Bash, or VBScript.
• Minimum 3 years of experience packaging software for enterprise deployment.
• Minimum 2 years of experience with Windows profile management.
• Minimum 2 years of hands-on experience building and maintaining a VDI environment using VMware Horizon.
• Minimum 1 year in a desktop engineering or dedicated end user experience engineering role.
• VMware Certified Professional Desktop and Mobility (VCP-DTM) and Microsoft Modern Desktop Administrator (MD-102) preferred.