What are the responsibilities and job description for the Call Center Representative position at Renewal by Andersen?
Call Center Representative:
Renewal by Andersen is looking for goal-oriented and ambitious call center representatives. The ideal candidate will have a passion for people and take pride in providing the best customer service in the industry. This is not a remote position, the office is located in Rotterdam NY.
What We Offer:
- Paid training for an invaluable skill set.
- A company culture that values integrity and the hard work of their employees.
- Opportunities for advancement.
A Day in the Life of a Call Center Representative:
- Eagerly answer inbound calls and make outbound calls using scripts to set qualified appointments.
- You keep our sales calendar full! Using probing questions to uncover needs, you get customers to set qualified sales appointments.
- Follow up on customer inquiries.
- Transfer customer calls to the appropriate staff or department.
Requirements:
- Previous customer service, sales, or marketing experience. Call center experience a plus!
- General computer knowledge and internet savvy.
- Goal driven with the ability to handle feedback.
Who We Are:
Renewal by Andersen has been serving the needs of homeowners for decades in the Capital District and Hudson Valley for over 50 years. We are dedicated to our craft and love to help customers achieve their dreams. If you are looking to work for a local, family owned, reputable company, apply today. We look forward to hearing from you! https://www.youtube.com/watch?v=-r-t6-S0g6A
Learn more about us:
Job Type: Part-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $18